Reporting to:Head of Carrier Sales

Reporting to the Head of Carrier Sales, the MVNO Commercial Manager will be responsible for the revenues, strategy tracking and any changes, commercial engagements and customer relationships with MVNO brands across consumer, ethnic and B2B segments - directly and through MVNE aggregators. The role holder will be responsible for onboarding and management of MVNO business.


Responsibilities
Reporting & Analysis

• Responsible for successful on-boarding of the identified MVNO as per the Company governance process.
• Responsible for definition and delivery of interdepartmental KPIs (SLA and other contracts’ deliverables)
• Responsible for billing accuracy, revenue assurance and revenue collection.
• Responsible for management and development of customer relationship.
• Execute MVNO projects within budgets (Revenues & Cost)
• Develop & define pricing & revenue models for MVNOs and MVNEs partners
• Define metrics for periodic review of MVNOs financial and ethical performance
• Understanding  the customer segment and providing support in business case development & developing value propositions
• Guide the design of MVNO/MVNE solutions to address business needs and goals.
• Develop & define in conjunction with Revenue Assurance robust governance systems & processes for billing, revenue collection, settlement and reporting between the MVNOs, MVNE & Telkom
• Execute seamless onboarding process for customers end to end covering the quote to bill process
• Develop and maintain guidelines and criteria for vetting of new potential MVNOs

Academic/ Professional Qualifications

• Bachelor’s degree or above in related field. MBA or equivalent post-degree qualifications is highly desirable
• Minimum 5 years’ relevant experience in Telecom industry, background in Telecom Sales/Product/Operations in Carrier/Wholesale/Enterprise business

Unique Skills

• Excellent skills in business analysis, and business case formulation
• Excellent verbal and written communication skills, with ability to develop relationships and formerly present findings and recommendations at executive and C-level
• Results orientated, proactive, self-motivated, attention to details and a good team-player
• Strong commercial and contractual negotiator with considerable experience managing external relationships within the Wholesale / MVNO / Technology sector
• Experience of running engaging workshops that engage mid/senior level customer staff.
• Ability to operate effectively and cross-functionally with all levels of management, both internally and externally.

Country: 658 views

Location: Nairobi
Reports to: Principal Investigator.

The position holder will be expected to provide leadership and clinical support to a research clinic team involved in providing a vaccine against Human Papilloma Virus (HPV) and other reproductive health services to adolescent girls and young women.
In addition,they will provide oversight and leadership for the daily conduct of clinical studies as a designee of the Principal Investigator.

Principal Duties

• Provide leadership, training, mentoring and guidance to clinical staff in all aspects of trial conduct and project orientation to ensure compliance with protocols and guidance documents
• Promote good clinical practice in the conduct of clinical studies and provide medical input at all stages of the project lifecycle
• Ensure preparedness of staff and site for study implementation
• Participate in participant review and care, and in all study procedures as guided by study protocols
• Oversee all clinic and other study personnel performing study specific tasks and procedures
• Oversee regulatory submissions and approvals to local and international institutional review boards or ethical review committees
• Maintain all study records including but not limited to, regulatory binders, study specific source documentation and other materials as required.
• Coordinates and facilitates monitoring and auditing visits, notifies appropriate institutional officials audits, responses to any findings and implements approved recommendations.
• Act as liaison between investigators, participants and staff
• May perform other job related duties as requested or required

Education and Experience

• At least a degree in medicine and surgery (MBCHB)
• Masters of Public Health or equivalent from a recognized university.
• Experience in a clinical research setting is preferred
• Demonstrated competence in female reproductive health service delivery - particularly in cervical cancer screening.
• Knowledge of clinical trial ethics and Good Clinical Trial Practice will be added advantage

Licensure

• Must have valid retention certificate from KMPDB

Knowledge and Skills

• Excellent interpersonal skills to deal effectively with clinicians, other study staff, participants, administrators, regulators, monitors and sponsors.
• Familiarity with the Microsoft Office Suite.
• Excellent organizational skills to independently manage work flow.
• Ability to prioritize quickly and appropriately
• Ability to multi-task.
• Meticulous attention to detail

Terms of Employment
Employment is on a one year renewable contract with a probation period for the first 3 months.
Salary is negotiable within the appropriate grade depending on education, experience and demonstrated competency.

Country: 595 views

Location: Nairobi
Reports to: Study Coordinator.

To provide psychological care in a research clinic team involved in providing a vaccine against Human Papilloma Virus (HPV) and other reproductive health services to adolescent girls and young women.

Responsibilities

• Provision of counseling to study participants and patients
• Assist in Screening of eligible participants.
• Developing and implementing training related to counseling
• Training and supervision of study counselors
• Development of training curriculum
• Overseeing the management of support groups
• Back up support for study counselors
• Facilitating and responding to frequently asked questions
• Any other duties assigned by the supervisor

Education and Experience

• Diploma in Clinical or Counseling Psychology or related discipline
• Experience working with adolescents and young women is an added advantage
• Three years’ experience.

Competencies

• Good people skills
• Good communication skills
• Good listener
• Good IT skills

Terms of Employment
Employment is on a one year renewable contract with a probation period for the first 3 months. Salary is negotiable within the appropriate grade depending on   education, experience and demonstrated competency.

Country: 614 views

Location: Nairobi (1 position) and Thika (1 position)
Reports to: Pharmacy Lead

To dispense drugs to study participants and manage the Pharmacy

Responsibilities

• Dispense drugs to study participants
• Counsel clients on drugs administration and compliance
• Order corresponding supplies such as drugs, clinical items and other pharmaceutical items from approved vendor(s) and sponsor organization(s).
• Maintain drug logs and manage inventory to assure adequate and accurate inventory levels are maintained
• Prepare pharmacy budget as per the needs of the study protocols
• Support and promote the safe and ethical use of investigational drugs
• Develop standard operating procedures for pharmacy management as per study protocols.
• Issue clinical items to clinicians and counselors
• Perform other functions as requested by the supervisor

Education and Experience

• Diploma in Pharmacy/Pharmaceutical Technology from PPB accredited institution
• Must be enrolled with the Pharmacy & Poisons Board and in a professional association

Experience

• At least three years’ experience
• Experience working in clinical research setting is an added advantage
• Experience and knowledge in vaccines and HIV care is vital

Terms of Employment

• Employment is a one year renewable contract with a probation period for the first 3 months. Salary is negotiable within the appropriate grade depending on education, experience and demonstrated competency.

Country: 569 views

Location: Nairobi
Reports to: Fiscal and Administration Manager

The selected candidate will be in charge of project accounting and administrative duties at clinical trials site in Nairobi.

Responsibilities

• Prepare and submit timely and accurate financial monthly reports on usage of project funds to multiple donors and sponsors for various studies.
• Provide support for procurement process in a manner that’s transparent, fair and in accordance with policy.
• Provide logistic and operations support to the study activities.
• Effectively manage all service providers and suppliers
• Ensure all project equipment are well maintained and operating optimally and maintain fixed assets register.
• Ensure that project cash flows (income and expenditures) are managed in a timely and accurate manner.
• Monitor budgets utilization and communicate variances on a regular basis to the management and sponsors.
• Engage with different host institutions on timely submission of accounting reports.
• Provide administrative, operations and logistics duties for the project as directed by the supervisor.

Education and Experience

• Bachelors degree in Commerce (Accounting or Finance option), Business Administration (Accounting option) or its equivalent qualification from a recognized institution
• Part II Certified Public Accountants (CPA) Examination or its recognized equivalent
• Work experience in a research or related projects for at least 2 years.
• Advanced excel knowledge and experience are required
• Exposure to QuickBooks accounting package will be an added advantage

Competencies and skills

• Excellent computer skills
• Excellent administrative skills
• Excellent report writing skills
• Strong personal communication
• Mature and self-motivated
• High Integrity and confidentiality
• Experience of accounting and/or bookkeeping
• Excellent communications skills
• Good planning and organizing skills
• Ability to work independently

Terms of Employment
Employment is a one year renewable contract with a probation period for the first 3 months. Salary is negotiable within the appropriate grade depending on education,  experience and demonstrated competency.

Country: 630 views

Location: Nairobi (1 position) and Thika (1 position)
Reports to: Study Coordinator.

To ensure that the front office is functioning in an effective and efficient manner

Responsibilities

• Maintains cleanliness and order of the front office
• Answers telephone and receives visitors and participants
• Sorts and distributes incoming mail and deliveries
• Delivers items to other departments.
• Schedules and reschedules participants
• Maintains visitors book and clinic  diary
• Maintains routine clerical records, logs and data and compiles routine reports
• Maintains order and security at the front office by noting incoming and outgoing traffic.
• Any other duties assigned by supervisor

Education and Professional Training

• Kenya Certificate of Secondary Education or its equivalent qualifications from a recognized institution.
• Certificate in front office management.

Competencies

• Good customer service skills
• Knowledge of office telephone etiquette
• Team player
• Highly organized
• Working knowledge of IT skills

Experience

• Three years’ experience in front office management

Terms of Employment
Employment is a one year renewable contract with a probation period for the first 3 months. Salary is negotiable within the appropriate grade depending on education, experience and demonstrated competency.

Country: 513 views

Location: Thika
Reports to: Principal Investigator

Provide leadership and clinical support to a research clinic team involved in providing a vaccine against Human Papilloma Virus (HPV) and other reproductive health services to adolescent girls and young women.
Responsibilities

• Promote Good Clinical Practice in the conduct of clinical studies by adhering to study protocol requirements,
• Provide leadership, training, mentoring and guidance to clinical staff in all aspects of trial conduct and project orientation to ensure compliance with protocols and guidance documents
• Participate in participant review and care, and in all study procedures as guided by study protocols
• Develop study relevant SOPs and manuals to guide study personnel;
• Oversee all clinical personnel performing study specific tasks and procedures
• Act as liaison between investigators, participants and staff
• Safeguard the rights and welfare of participants, assuring the integrity of data generated and directing the conduct of the clinical investigation according to regulations, SOPs and guidance documents
• Ensure that clinic procedures relating to the safe-keeping and confidentiality of source documents and the tracking of sample use permissions are followed and maintained
• Assess study subjects and participate in medical decisions
• Any other duties assigned by supervisor

Education and Professional Training

• At least a degree in medicine and surgery (MBCHB)
• Masters of Public Health or equivalent from a recognized university.

Licensure

• Must have valid retention certificate from KMPDB

Experience

• Must have successfully completed one (1) year of internship
• Must have at least 3 years’ experience as a study physician and preferably in a clinical research environment

Country: 577 views

The Relationship Manager will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with all clients within the target market segments. He/she will aim to increase the Bank’s visibility among the target clients, to achieve the profit targets as set by the bank, and work closely with product teams to identify cross-selling opportunities and undertake the preparation of analysis or credit proposals as required.

Requirements
Specifically, the successful jobholder will be required to:

• Develop and nurture strategic relationships with the clients to ensure that the Bank maximizes on the Business potential / wallet size of the customer.
• Continually recommend improvements and adaptations to existing systems, processes and structures in order to ensure current and future viability of the relationships.
• Acquire new corporate clients and continuous monitoring and nurturing of the relationships to ensure that clients are always satisfied with the Bank’s services and solutions.
• Develop and package winning value propositions targeting major relationships with huge potentials for Cheap Deposits, Quality Assets, and substantial Non -funded revenues.
• Identify key contacts and Key Business Influencers’ within the clients’ business and foster a relationship to ensure cutting edge information about the client’s business objectives, opportunities and threats for proactive management.
• Develop an intimate understanding of the client’s industry and business; analyze their modus operandi, management practices and market conditions affecting the long term sustainability and viability of the business and sector.
• Introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions which effectively satisfy client needs.
• Initiate and monitor customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
• Proactively monitor markets and pre-empt risks for both the Bank and the client with timely identification of potential problem accounts and formulating appropriate risk mitigating strategies
• Keep abreast of developments in the market; be aware of projects to be carried out by parastatals, government ministries and developmental agencies and their various sources of funding with a view to market for collection business from cash rich corporates with large collections volumes.

Skills

• A Bachelor’s degree in Business related field: Marketing, Economics, Business Administration, Finance, Accounting, or any other relevant field from a recognized university.
• A minimum 3 years' experience as a Relationship Manager managing corporate and institutional clients.
• Knowledge of various bank’s products and services including those that are being developed.
• Knowledgeable in Trade Finance transactions and its associated processes with experience in corporate lending especially to state owned institutions.
• Excellent understanding of credit, business and industry-associated risks profile of diverse industries.
• Analytical and presentation skills for pitching proposals and responses to Request for Proposals and for preparing credit applications.
• Demonstrate solid awareness in operational risk and quality while driving service excellence.

Country: 535 views

Reporting to:Head of Marketing - MFS

Responsible for all reporting to the Telkom Kenya MFS Management and Finance, including but not limited to reporting on MFS operational performance, investment plans, key performance areas and various other areas as required by the Telkom Kenya.

Responsibilities

• Planning of the key MFS commercial strategies and the measurement of it against pre-defined criteria on a monthly and weekly basis.
• Responsible for information delivery across all business units.
• Provision of support to business users in relation to reporting and analytics. Liaise with senior management of the business unit to prioritize throughput.
• Research and screen potential MFs opportunities and advice on which ones need to be pursued further- included in the Strategy Road Map.
• Business requirements gathering and assessment of the impact of business changes on the data warehouse.
• Provision of technical training and user groups to business community.

Qualifications

• Degree in Business, IT or other relevant field (or equivalent).
• 3-5 years relevant experience in a role within a business environment, having being exposed to all disciplines.
• Business experience preferred over pure technical experience.
• Mobile money experience is a distinct advantage.

Professional Skills

• Strong knowledge of BI reporting tools with SQL experience
• Exceptional report writing skills
• High level of problem solving skills, competency in Microsoft office applications , commercial sense – able to develop and assess financial impact through assuming and forecasting projections
• Project Management – experience with co-ordination of project teams achieving deadlines
• Partner Management – delivery of results through partners and SLA’s
• Customer focused – passionate about delivery of results to internal and external customers
• Strategically Oriented – solid understanding of the integrated set of products and services included within the MFS portfolio; able to identify opportunities and define and implement these opportunities into reality

Country: 562 views