Reporting to the Head E-Channels and E-Commerce you will be responsible for e-commerce and m-commerce propositions and you will lead the ideation, conceptualization, implementation and management of the E-Banking platforms i.e. online cards and online mobile money payments.

Requirements
Specifically, the successful jobholder will be required to:

• Lead in new product development and implementation i.e. the conceptualization of new ideas, researching, and evaluating them objectively from a market and financial standpoint.
• Manage the entire development process from conceptualization, design, delivery, launch and return on investment.
• Promote product awareness via appropriate internal training and marketing as well as ensuring overall attainment of all cash management sales target.
• Regularly review and monitor the sale of e-Commerce & m-Commerce to current and prospective customers of the Bank in order to generate maximum income and return on investment.
• Develop all customer wireframes and user cases, ensure optimal level of customer services, analyze all customer requirements, monitor all requests, and manage all defects in products for all monthly releases.
• Administer and approve all final new product delivery and recommend improvements to all products and prepare all business requirements documents and ensure compliance to all product schedule and coordinate with departments to provide an effective interface.
• Collaborate with information technology and business units to deliver all releases, prepare work schedule for all projects, and provide support to all strategies to achieve all marketing strategies.
• Effectively determine e&m - Commerce strategy and pricing to expand market share.
• Effectively segment the target market, gather market intelligence and identify opportunities for the bank to position e&m - Commerce in the market.

Skills
The successful candidate will be required to have the following skills and competencies:

• A Bachelor’s degree in a Business or Information Technology related field.
• 5+ years of experience in business management/product development & management/ system analysis in the financial sector.
• Experience in regional e&m-Commerce delivery with extensive knowledge in mobile and online card payments industry and technology.
• Excellent knowledge of operational and systems user requirements for financial products.Commercial awareness to understand and apply commercial and financial principles to business thinking.
• Sound understanding of marketing principles, ideally backed with suitable experience.
• Knowledge and effective application of all relevant banking strategies, policies, processes, procedures, guidelines and project management methodology and to consistently achieve required compliance standards or benchmarks.

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With your colleagues on the Global Procurement team, you will coordinate across all teams at One Acre Fund to maintain the consistent flow of purchasing information. You will work closely with the Strategic Purchasing Manager to build, develop and lead country purchasing teams to eliminate waste, develop standardized quality control metrics, and ultimately deliver a world class purchasing department at the feet of our 500,000+ farmers across rural Africa.

Responsibilities
Responsibilities of the Purchasing Lead will include:Team Management & Leadership Development

• Mentoring strong procurement directors in each country to build leadership and team management skills
• Coaching local purchasing teams to identify high quality, high-level suppliers and how to negotiate for best pricing and terms
• Working with multi-national staff and suppliers
• Identifying strong local talent pools for recruiting high-quality procurement staff

Defined Business Processes

• Setting up procurement mechanisms and systems by incorporating best practices from other organizations and identifying strong, long-term supplier relationships.
• Mapping out current procurement practices to identify and implement cost- and time-saving improvements
• Implementing standardized practices across all country procurement teams to improve efficiency, effectiveness, and customer service

 Define Measurable Quality Metrics

•  Ensuring consistent, predictable quality by building strong Quality Assurance processes
•  Preventing fraud and corruption challenges along the procurement value chain
•  Coordinating across teams to evaluate Quality Assurance measures and implement best practices

Building Outstanding Communication Channels

• Becoming familiar with One Acre Fund teams and structures to ensure the local procurement team is best supporting their internal clients
• Working closely with logistics teams to minimize delivered costs
• Working closely with other internal teams to reduce overall spend
• Improving overall procurement process transparency

Career Growth and Development
One Acre Fund invests in building management and leadership skills. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions. This results in fast career growth for our staff.
Qualifications
We are seeking exceptional professionals with experience in and a passion for procurement and supply chain. Experience in an entrepreneurial environment is a plus.
Candidates that meet the following criteria are strongly encouraged to apply:

• Work experience in a demanding professional environment, preferably in positions where frequent cross-department communication was required
• Some experience in a field requiring regular quantitative reasoning skills & data analytics skills (such as engineering, consulting, finance, or supply chain management) preferred but not required
• Creativity and strong problem-solving skills. You don’t take no for an answer and constantly look for alternative solutions to problems.
• A passion for world-class customer service
• Outstanding communication skills with suppliers, reports, peers, and managementExperience working internationally preferred
• Leadership experience at work or outside of work
• Ability to work and make decisions independently
• Good oral and written communication skills
• Language: English required, French and Swahili preferred

Preferred Start Date: ASAP
Job Location: Kakamega, Kenya
Duration: Minimum 2 years commitment, full-time job
Compensation: We offer a modest starting salary that affords a high quality of life in our areas of operation. This is a career-track role with performance-based raises and the ability to expand responsibilities over time.
Benefits: Health insurance, immunizations, flight, housing
Sponsor International Candidates: No

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The Core Unit Lead guides and manages the overall direction of the Core Unit of the Kenya Logistics Team. This person is responsible for all planning and execution of One Acre Fund’s Input Delivery year on year. They actively develop new processes, policies and tools to improve this execution as well as guide the unit’s engagements with various Input Delivery clients and stakeholders. The Core Unit Lead oversees all warehouse and fleet operations personnel in the Logistics Department. They also work with Logistics Management to craft a long-term vision to ensure Input Deliveries scale year on year, this being done in a sustainable and efficient manner while providing superior service to our farmers.

Responsibilities

• Own and lead all planning for and execution of Input Deliveries each year
• Drive all operational excellence work for the Core Deliveries Unit
• Design and have oversight of all Core Unit Deliveries trials
• Act as the central Point of Contact for all stakeholders and clients of the Core Deliveries Unit
• Own the processes and outcomes from all Input Reconciliations across all warehouses
• Lead engagement with strategic Kenya Logistics vendors and suppliers
• Plan for, develop and document new policies/processes in support of scalability
• Provide professional development opportunities and coaching to reports
• Work with Logistics management to set and measure unit OKRs, KPIs and budgets
• Support management in any staff training or hiring processes for their unit
• Support the implementation / growth of mechanisms which improve team culture

Career Growth and Development
One Acre Fund invests in building management and leadership skills. Your manager and a global support team will commit significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions.
Qualifications
We are seeking an exceptional professional with 5 years of work experience and ideally a demonstrated passion for international development. Candidates who fit the following criteria are strongly encouraged to apply:

• Proven experience in Supply Chain Operations at a managerial level
• Excellent skills in Advanced Excel analysis, including at least Pivot Tables, V-Lookup and Array Formulas
• Strong work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience (e.g. leading a conference, or starting a business).
• Specific experience in:

        Logistics Operations [Warehousing and Fleet Planning] preferred
        People Management
        Leadership experience at work, or outside of work
        Top-performing academic background

• Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
• Outstanding communication skills with direct reports, peers and management
• Strong analytical skills – ability to quickly review, synthesize, analyze and communicate data
• Problem solving and ability to work to tight deadlines
• 25% expected traveling to provide execution oversight
• Language: English required

Preferred Start Date: ASAP
Compensation: We offer a modest starting salary that affords a high quality of life in our areas of operation. This is a career-track role with performance-based raises and the ability to expand responsibilities over time.
Benefits:Transportation, health insurance, and airtime allowances
Duration: Minimum two year's commitment, full-time job.

Please note that we are not able to sponsor a visa for this position.

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The African Population and Health Research Center (APHRC) is an international non-profit, nongovernmental organization committed to conducting high quality and policy relevant research on population, health, education and development issues facing sub Saharan Africa. APHRC seeks to fill the position of a Research Assistant in the Urban Education project within its Education and Youth Empowerment Unit (EYE).

The successful candidate must be self-motivated and flexible with ability to mobilize, manage and coordinate diverse groups of urban education stakeholders in East Africa. The position will be based in Nairobi with frequent travel to Tanzania and Uganda. The successful candidate will be working under the guidance of the project manager and the Education Working Group Coordinator.

Responsibilities

• Support in coordinating the activities of the already existing urban education groups (UEGs) under the guidance of the project coordinator
• Lead in implementing policy and communication strategies developed by the UEGs in the three countries.
• Support in identifying training needs and organizing of capacity building ventures of partner organizations
• Contribute to developing donor project reports.
• Draft meeting reports capturing the key discussions and action points and make follow ups.
• Plan and participate in one-on-one meetings with identified key technical persons and policymakers, and make follow-ups on the action points.
• Participate in organising UEG meetings as may be requested by the project manager and the project coordinator
• Perform other UEG related duties as may be assigned

Qualifications

• A Bachelor’s degree in Education, Communications, Development studies or related field
• Excellent mobilization and communication skills (written and verbal)
• Strong editing and facilitation skills
• Experience working with research, advocacy or academic institutions will be an added advantage.

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Reporting to the Executive Assistant - Risk Management the position holder will provide administrative support to the Heads of Departments and general administrative role to Division.

Detailed Description

• Manage the HOD’s office and diary/calendar - responding to all enquiries, correspondence both telephone and written directed to HOD’s offices.
• Book meetings on behalf of HOD’s (both Internal & External) in liaison with concerned parties.
• Review the departmental cost centre reports and notify the respective HOD’s office on expenditure trends.
• Organize and co-ordinate all logistics for HOD’s meetings (both internal & external) e.g. Teambuilding by providing administrative support.
• Prepare and consolidate of all section reports and presentations to be made by the HOD’s e.g. Annual reports, weekly management report.
• Manage department stationery budget.
• Raising all purchase requisition through oracle and following up on payments to suppliers approved by the heads of departments to ensure prompt payment once the services offered/ delivered.
• Systematic filing of paper & electronic records.

Job Requirements

• Degree in business related/secretarial studies preferred
• Diploma in secretarial studies a definite advantage
• At least 2yrs experience as PA or office administrator.
• Experience in working in a big busy financial organization,
• Good communication skills (written & spoken English),
• Team player,
• Excellent organization skills.

Additional Details
As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews/assessments.

• An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
• Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
• Clearance certificate from a reputable Credit Reference Bureau (CRB).
• University Degree Certificate/ Letter of completion from University in case you have not received your degree certificate.
• National ID/Passport.

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CARE’s committed to meeting international standards of quality and accountability when responding to emergencies. Responding to humanitarian crises means that CARE staff may potentially exercise significant power over stakeholders, particularly affected communities. To ensure that CARE earns the trust and respect of those we are serving, we need to be sure that we are being accountable to them. By improving accountability, we also improve the quality and performance of our response in meeting essential needs and so achieve greater impact.

The overall objective of the position is to ensure CARE’s accountability system in its Refugee Assistance Program (RAP) is working as required, all the stakeholders are aware of it and the system is in use. The position will be key in supporting CARE RAP at the camp level in its efforts to strengthen quality and accountability. In addition as a member of Program Quality & Learning Unit (PQLU), participate in Monitoring and Evaluation of the Refugee Assistance Program.

Responsibilities
Plan and organize information sharing and strengthen the complaint and feedback mechanisms

• Take lead in the management of the Complaints and Feedback Mechanism for all CARE projects/programs in Dadaab.
• Take lead in disseminating CARE’s Accountability Framework and Policy.
• Address all the complaints received through the various available channels (hotline/SMS, email, focal point persons, suggestion boxes etc.) while respecting ethical and professional behaviour in accordance with CARE’s standard operating procedures and guidelines.
• Document all feedback received from the response mechanism, including actions taken into CARE’s approved databases.
• Maintain the organisation’s commitment towards Humanitarian Accountability Partnership (HAP) standards especially in regards to information sharing, beneficiaries’ participation, complaints and response mechanism.
• Ensure that the Complaint and Feedback Mechanism is known by the refugee community by doing weekly field visits and liaising with refugee leaders and different groups in the community, men, women, children, people living with disabilities etc.
• Review and register complaints daily in collaboration with the Refugee community workers in PQLU office in all the camps and ensure they are appropriately referred for follow up. Perform the investigations where necessary and give feedback to the beneficiary/complainant.

Learning and improvement of the CARE quality and accountability initiatives, capacity development.

• Conduct regular field visit and group discussion to explain and discuss with the beneficiaries CARE’s information sharing tools and Feedback and Complaint Mechanism and propose changes as appropriate based on feedback provided.
• Identify opportunities to work collaboratively across agencies where appropriate, to share ideas, experiences, successes and challenges.
• Contribute to further developing CARE Staff shared vision of the importance of quality, accountability and impact assessment at the camp level.

Reporting on the Complaints & Feedback Mechanism

• Update on a daily basis in the complaints & feedback database all the complaints and feedback received, from all the channels available for use by the beneficiaries.
• Develop and submit reports and recommendations to the concerned sectors.
• Follow-up and review case status progress related to the internal cases referred to the sectors.
• Produce weekly and monthly reports to be shared with all relevant CARE staff that respects the confidentiality of the claimants; contribute to the analysis and the identification of trends in complaints and problems being raised by the refugees.

As a member of PQLU ensure Monitoring & Evaluation of projects/program.

• As part of the PQLU team, participate in processes of review and/or development of M & E systems and tools.
• Collect quantitative and qualitative project progress data on output/results indicators as defined in the project agreements.
• Engage in spot checks and process monitoring to track results (output, outcomes and impacts).
• Participate in providing feedback on project management to the program sectors and track necessary changes in strategies, approaches, and activities by the respective program sectors.
• With the PQLU team and the specific sector, give input in the development of TORs for project evaluations and participate in the evaluations.
• Ensure timely documentation, publication and sharing of lessons learned and successful approaches adopted by the program with various stakeholders.
• Participate in capacity building of program staff and PQLU incentive staff on Monitoring and Evaluation.

Provide support in Project/Program Development

• Contribute to design and development of new projects/program concepts and proposals.
• Participate in reviewing project proposals, especially results frameworks, to ensure compliance with the donor requirements and program standards.
• As a member of PQLU, monitor the reporting schedule for the deadlines of the various reports to donors as agreed in the donor contracts and agreements. Ensure the deadlines are adhered to for onward submissions of reports.
• Participate in reviewing donor and internal reports and ensure authentic data and information has been presented by the program sectors through verification on sources of data, methods of data collection, reliability/consistency of information and probability of results being delivered.

Authority

• Spending Authority : N/A
• Supervision: Supervises 3 Refugee Incentive workers
• Decisions Making: As per the role

Potential Contacts/Key Relationships
External: UNHCR, WFP, ECHO, Other implementing agencies
Internal: DHARP; DDRO; DDWASH; PQLU Manager; PQ&LU staff, Sector Coordinators, Program staff

Working Conditions:
The position is based at Dadaab Main Office (DMO) with frequent movements to Dagahaley, IFO and Hagadera camps as well as any other extension camps and programme sites. Dadaab is a none-family working station. Hot weather is prevalent throughout the year with limited basic amenities. Road movement within the camps and to and from Garissa must be under police escort (scheduled and special convoys). The incumbent must strictly adhere to security instructions all the time including, but not limited to radio communication. It is a six days work station with a compensatory time off according to CTO policy. The incumbent will be required to travel to Nairobi office and perform official responsibilities on need driven basis.
The holder shall reside in the CARE compound while executing official duties and shall obey and adhere to residential compound regulations.

Qualifications
Education: Bachelor’s degree in Social sciences, Development Studies or any other Monitoring, Evaluation, Accountability and Learning (MEAL) related field.

Experience:

• 3 years’ experience in development and/or humanitarian work with an international organization,
• Experience in settings of implementing Humanitarian accountability practices.

Certificate: Monitoring and Evaluation

Competencies

• Ability to use MS Office packages including MS Word, PPT, Excel, Access
• Demonstrate skills and experience in utilization of mobile data collection tools (ODK, KOBO etc), data analysis and management software.
• Ability to work in a team and coordinate team initiatives
• Good knowledge and understanding of the NGO environment including programme administration and management.
• Very good knowledge and experience in programme design, implementation and monitoring and evaluation
• Excellent leadership, training and facilitation skills.
• Excellent knowledge in written and spoken English.
• Excellent writing and reporting skills.

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Grade: 9
Ref: HRA/DFLA/02/2018

Reporting to Senior Industrial Training Levy Inspector, the job holder will be responsible for:

• Drafting demand letters
• Registration of levy contributors
• Updating records relating to levy payments
• Updating data on registration and deregistration of employers
• Verify registration status of employers
• Carrying out investigation on levy matters
• Registration of levy contributors.

The successful candidate must:

• Be a holder of a Bachelor’s Degree in Social/Pure Sciences
• Have Diploma in Law, Industrial Relations, Labour Management or any other related field
• Have at least three (3) years’ experience in Levy Administration
• Attended a supervisory skills course not less than two (2) weeks from a recognized institution
• Have a good understanding of the dynamics of Industrial Training
• Have proficiency in computer application
• Must be a member of a relevant professional body.

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Grade: 7
Ref: HRA/DFLA/03/2018

Reporting to Industrial Training Levy Inspector I, the job holder will be responsible for:

• Assessing eligibility of registration of employers
• Registration of employers
• Informing employers on operation of training schemes
• Maintaining register for registered contributors
• Verifying levy payment records.

The successful candidate must:

• Diploma in Law, Industrial Relations, Labour Management, Marketing or any other related field, OR CPA/CPS part II, CIPS level IV or an equivalent
• Be Proficient in computer applications

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Reporting To: Digital Transformation Delivery Manager

Overall Job Purpose
The Business Process Specialist will be responsible for identifying the current state of processes; eliciting their useful and harmful attributes; documenting models for value addition in processes; and facilitating stakeholder groups to consensus regarding new business process designs. Advice on essential process changes to ensure efficient outcomes and operational excellence in line with the organization’s strategic goals.

Principle Accountabilities

• Examine processes holistically to understand the impact of change on people, strategy, existing software applications and general business operations.
• Develop and implement strategies on Bank wide Processes Documentation, Risks Controls and Performance Measurement to ensure efficient outcomes and Operations excellence is achieved in line with the strategic goals.
• Documenting  process information using visual diagrams in the form of business process models (using the Business Process Management Notation or the Flowchart Notation
• Analyse process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
• Developing Business Process Management systems /flows (BPMS) specifications to be used by the developers for process automation.
• Design, Drive and Coordinate the adoption and  implementation of the  Processes and framework   across the bank
• Support process innovation and re-engineering across the Bank for continuous improvement with a benchmark on best practices.
• Drive structured Process management, Risk management, Productivity management and Project management approaches and methodologies across Operation as a back end to ensure maximum support to the front end for excellent customer experiences with quality outputs.
• Lead the process design team on improvement initiatives, guiding teams across Operation Division in identifying areas for enhancement.
• Oversee, collaborate and coordinate with other divisions in the documentation of processes with envisaged changes in procedure manual across bank
• Monitor and measure the effectiveness of processes to ensure consistent value delivery and optimization.

Qualifications

• A Bachelor’s Degree in Business, Statistics or a relevant field from a reputable institution.
• Knowledge and certification in Business Processes Management (ABPM)
• Certification and experience in Monitoring & Evaluation and Project Management and Lean Six sigma Black belt.
• A minimum of 5years working experience in Business Process Analysis.
• Specialized in Lean six sigma tools.
• Experience creating and evaluating process flows and maps.
• Lean Six Sigma Certification -  Black  Belt

Key Competencies and Skills

• Project Management skills.
• Excellent analytical  skills with hands on experience using R,VISIO,EDRAW SPSS, SAS, or STATA
• Good understanding of Operational Risk Management.
• Strong skills in Process Mapping and Business Process Reengineering  with good knowledge of Business Process Modelling Notation (BPMN)
• Ability to work independently under strict deadlines.
• Results oriented, analytical thinker, problem solving skills.
• Good interpersonal and communication skills.
• Good understanding of existing and emerging technologies.
• Demonstrated good planning and organization skills.
• Team player and must have integrity.

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