REF: AC /6/2018
The role holder will be responsible for mentoring the key Agile roles within digital factory, with the goal of improving the quality and efficacy with which products are developed leveraging an Agile methodology. Agile Coaches act as a conduit between technology and business to ensure that all voices are being heard.

Accountabilities

• Provide ongoing facilitation and coaching that enables the team to excel at agile development.
• Facilitate discussion leading to collective decision-making, goal setting and conflict resolution across the digital factory.
• Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues.
• Coaches the Product Owners, Scrum Masters, and Tech Leads within digital factory to focus on delivering incremental business value while sustaining an engineering culture
• Facilitates cross-team meetings and helps teams find innovative ways of resolving dependencies and navigating complex business and technical trade-offs.
• Engages in problem solving sessions with team leads on how to develop long-term strategies and roadmaps which are congruent with the Agile approach
• Conducts training sessions on the fundamentals of Agile with new team members
• Communicates the new way of working with groups outside of digital factory
• Engages teams of external dependencies to develop an incremental integration plan

Qualifications

• Undergraduate Degree or equivalent experience
• Certified Scrum Master / Agile Practitioner

Knowledge

• Knowledge of Agile software development process
• Knowledge and/or experience with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Paired Programming, Automated Testing, Agile Games
• Applicable knowledge of the technologies used by the team

Country: 432 views

REF: JPD/7/2018
The Junior Product Designer will be responsible for creating end-to-end product designs in order to deliver distinctive digital solutions for I&Ms customers and employees.

Accountabilities
The incumbent will report to the Design Lead or any other official as may be designated and will be responsible for:

• Designing and delivering elegant and delightful product experiences as part of a cross-functional Agile product team.
• Actively collaborating with business / brand stakeholders throughout the design and development process.
• Assisting Product Owners in executing both long and short-term vision for digital products.
• Clearly articulating proposed design and key decisions with Product Owners.
• Exploring solution space and refining concepts via wireframes and detailed high definition design.
• Defining the visual style and position relative to design guidelines.
• Researching, identifying and articulating customer needs
• Building prototypes and designing tests to validate customer needs, requirements and behaviors.
• Collaborating with other designers within and cross-team to problem solve design challenges and maintain a level of design consistency and coherence across client organization products.

Competencies
Qualification

• Design Diploma or any other relevant course/ qualification in design studies

Experience

• Strong experience in design
• Experience with designing quality consumer products
• Experience with user-centered design that spans some combination of web, mobile, tablet.
• Experience with Graphical and Visual Design, including use of a diverse set of software such as the Adobe suite, OmniGraffle, Balsamiq, Axure, InVision, Sketch or other tools for Graphic / Visual Design

Knowledge

• Knowledge of agile values, principles and practices
• Knowledge of services in client’s industry
• Awareness of current design trends

Country: 391 views

Reporting to the Head of Insurance Operations & Support Service, KCBIA the position will be responsible for the overall Claims strategy and ensuring all operations are in compliance with the Insurance Agency’s policies and procedures and regulatory requirements.

Responsibilities

• To develop and lead the implementation of the Claims strategy in line with the overall KCBIA Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Management and preparation of annual Claims department plan and budgets. Provide strategic leadership to the Claims team and ensuring they deliver as per set standards.
• Managing the end to end claims process from processing to settlement within the set guidelines and policy.
• Act as an Insurance claims specialist/point person to key/strategic customer relationships/ internal stakeholders, and provide requisite advisory support.
• Champion the delivery of excellent customer service and utilize customer feedback to evaluate operational success and to initiate process or service improvements.
• To build and maintain collaborative and strategic relationships with relevant people in the industry, customers, regulators, KCB Group and other stakeholders, to ensure efficient delivery of business solutions.
• Ensure claims terms and conditions are strictly adhered to in the underwriting process of business as per IRA guidelines
• Ensure that all documentation in the claims are correctly issued and dispatched.
• Manage difficult claims and complaints and ensure they are amicably concluded
• Continually review the Claims processes and recommend measures to improve efficiency.
• Ensure compliance with company policies, procedures, regulatory requirements and risk management for all claims operations under their management.
• Maintains a detailed and current understanding of the Insurance industry; (at a macro, current market structures, trends; enabling technologies regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
• Preparation of monthly management reports as required.
• Lead, motivate, and continuously develop a credible high performing team.

Qualifications

• Have 4-6 years’ experience in a busy in Claims Management, and three (3) of which must be at management level in the insurance industry preferably within an insurance intermediary
• Experience in Bancassurance is preferred.
• Have appreciation and operating knowledge of the general insurance industry (especially operating dynamics of East Africa), market and global trends as well as challenges
• Have extensive knowledge of statutory and regulatory requirements processes, procedures and operations of insurance companies and brokers.
• Excellent written and verbal communication skills, with the ability to effectively collaborate with other departments/stakeholders in the successful resolution of operational issues.
• Demonstrable cross-cultural, people and relationship management skills, interpersonal skills, networking and negotiation skills, with ability to lead a team and foster a cohesive working environment.
• Highest standards of personal conduct, professional performance and business ethics

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 3rd August, 2018.

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

Country: 427 views

Reference Number: PM - 18072018
Employment Type: Full time
Job Grade: 7.01

To manage research projects within the Epidemiology and Demography Department

REPORTS TO: EDD Department Manager, Principal Investigators for specific projects.

BUDGET AND RESOURCE RESPONSIBILITY: The position is responsible for oversight of research grant budgets and project assets.

Responsibilities

• Ensure effective project plans are in place for EDD projects, working with the Principal Investigator and project team to develop these and monitor implementation of the same, from initiation through to implementation, monitoring, evaluation and closure; identify when projects are not running according to plan and initiate corrective action.
• Take responsibility for the day to day management of specified EDD projects, working with colleagues in the EDD Operations team and central administrative functions, including finance, procurement, HR and IT.
• Ensure that project reports, publications etc. are prepared, reviewed and submitted on time and in line with KWTRP institutional policies and external regulations
• Organise and maintain project information in a systematic and secure way, including contracts, standard operating procedures, regulatory documentation and reports to sponsors.
• Work with the Department Accountant and KWTRP Finance function to ensure project finances are monitored and managed in accordance with institutional policies, and take steps to ensure that projects remain within budget.
• Work with colleagues in EDD and the Research Office to prepare and submit regulatory documents to sponsors and regulatory bodies, obtain approvals for projects’ start, continuation and amendments, and ensure protocols are uploaded and kept updated on the KWTRP Protocol Tracking System.
• Work with EDD data managers and the KWTRP data governance officer to ensure collection, storage and access to research data is in compliance with institutional, governance, funder and publisher requirements.
• Manage internal and external communications for specific projects, including organising meetings and events, representing projects to internal and external audiences, updating website content and engaging with the media working with the KWTRP communications department.
• Supervise and mentor Project Assistants in the department.
• Assist and deputise for the Department Manager.
• Perform other duties as may be assigned from time to time.

Qualifications
Essential Qualifications:

• A Masters Degree in a relevant subject, which may include medical or natural sciences, Business Management or administration.
• Relevant Bachelors Degree
• At least eight years’ work experience in high-level administration/ project management, ideally in the academic, research or development sector.

Desirable Competencies:

• Project management qualification.
• Line management experience and/or matrix management of a team.
• Experience of communications and information management.
• Experience of regulatory and compliance issues in health research.
• Experience of negotiating and/or reviewing contracts for research.
• Experience of working in public health and an understanding of health systems.

Essential Competencies:

• Exceptional project management skills, proficiency in using project management tools and the ability to manage multiple large projects simultaneously.
• Exceptional interpersonal skills with the ability to network, communicate, be diplomatic and maintain strong local and international relationships.
• Evidenced ability to produce high quality written reports and presentations in English, with strong attention to detail.
• Significant skills in leadership, organization, prioritisation, problem solving and decision making.
• Financially literate with ability to produce budgets, financial reports and to manage resources.
• High level of computer literacy with proficiency in Microsoft applications.
• Enthusiasm and willingness to get involved and support the work and life of the Department and KWTRP.

PHYSICAL ENVIRONMENT/CONDITIONS:

• Based at the KEMRI-Wellcome Trust Research Programme in Kilifi, Kenya.

Country: 468 views

You will be mainly responsible for telling the Nova Pioneer story to various stakeholders, creating awareness and representing the  Nova Pioneer in the community. The role is based in Kenya.

Responsibilities

• Be responsible for understanding the customer mix, segmenting them, designing and executing an effective engagement strategy based on this analysis.
• Be responsible for developing a new lead generation strategy by understanding how and where to connect with partner organizations, and creatively designing engagements that optimize our effectiveness.
• Organize and execute  Nova Pioneer’s external events that creatively encourage increased engagement with Heads of Schools, teachers and corporates among others.
• Constantly seek new outreach opportunities for Nova Pioneer to connect with different (but relevant) audiences to raise the profile of our brand in Kenya.
• Track and make data‐driven changes to our enrollment tactics

Skills & Experience

• You have at least 3 years experience building and managing important relationships in marketing, communications and/or business development positions.
• Bachelor's Degree in Marketing/Commerce/Business Administration or any other relevant related field.
• You are a great communicator: You are able to provide a clear and persuasive pitch to anyone and have excellent written and verbal communication skills.
• You are results driven: You are goal oriented, move fast and take ownership of work.
• You are entrepreneurial and empathetic. You are able to understand the various Nova Pioneers stakeholders and think creatively about how to effectively communicate to them.
• You are passionate about providing excellent education at an affordable price even if you haven’t worked in education before.
• You possess great computer skills- proficiency with Excel & PowerPoint
• You have very strong organization, time management, and follow‐up skills; high sense of urgency; demonstrated ability to successfully handle multiple projects concurrently
• You have the ability to thrive in a fast‐paced, entrepreneurial environment
• You possess a growth mindset and a desire to continually improve through feedback, coaching, and professional development.

Country: 399 views

Responsibilities

• Ensure compliance with the standard procurement policy for all purchasing transactions
• Data Entry of key procurement data  on the database
• Maintaining an updated register of vendors.
• Help generate PO’s and dispatch to vendors.
• Receiving deliveries from vendors as per the purchase orders through liaison with the school operations administrators
• Ensuring all invoices from vendors are received and prepared for payment in line with the Nova Pioneer payment schedules
• Any other duty as may be assigned to you by your supervisor.

Skills & Experience

• You have at least 3 months to 1-year experience.
• Diploma in Purchasing and supplies or any other related relevant field.
• You are a great communicator as well as have good negotiation skills.
• You are results driven: You are goal oriented, move fast and take ownership of work.
• You are entrepreneurial and empathetic. You are able to understand the various Nova Pioneers’ stakeholders and think creatively about how to effectively communicate to them.
• You have very strong organization, time management, and follow‐up skills; high sense of urgency; demonstrated ability to successfully handle multiple projects concurrently
• You have the ability to thrive in a fast‐paced, entrepreneurial environment
• You possess a growth mindset and a desire to continually improve through feedback, coaching, and professional development.

Duration: 3 months with a possibility of extension.

Country: 528 views

Reporting to:  Director of Sales

We are seeking an individual who is dynamic by nature and passionate with a track record of delivering results to join our Enterprise Team. This role is responsible for designing initiatives, enforce plans and measure channel sales effectiveness. In addition, the job holder will be required to develop recommendations and create solutions to complex, ambiguous and highly visible channel sales issues, with the goal of driving significant business growth.

Responsibilities

• Coach and mentor the sales team to grow into successful team members.
• Support the development and implementation of sales methodology to increase acquisitions and retention.
• Build compelling and crisp communication geared towards driving improved sales productivity.
• Review sales delivery effectiveness and identify training needs.
• Maintain up – to - date benchmarks and comparative analysis of sales culture and sales performance.
• Measure, analyse and enhance the performance of revenue generation activities connected with sales effectiveness.
• Create written content to educate sales team and ensure regular review of the same.
• Build out a calendar of formal and informal sessions covering new hire sales training, product launches, demo skills training, ongoing skill development, sales boot-camps, internal process updates etc.

Academic/ Professional Qualifications

• Business degree preferably in Sales & Marketing or Business Administration/ Management
• 3-5 years in Sales Enablement, Coaching, Training, Change Management, Project Management
• MBA  or CIM qualifications will be an added advantage

Professional Skills

• Commercial orientation and business acumen
• Strategic orientation
• Strong Leadership, Internal & External Stakeholder Management Skills
• Track record in developing self and others
• Personal effectiveness and credibility
• Process discipline and quality orientation
• Influencing and negotiating skills
• Assertiveness.
• Efficient and results oriented
• Strong organization, presentation and communication skills
• Networking skills to form collaborative partnerships

Country: 421 views

Reporting to the Head – Network & Infrastructure Support, the Network Support Engineer will be charged with the responsibility of  developing, coordinating, and maintaining the corporate data network and disaster recovery to ensure uptime and business continuity. As the successful candidate, you will document ICT infrastructure and manage the entire inventory, analyze network security needs, and assist in developing standards, guidelines and statements of direction for corporate ICT system architectures.

The Role
Specifically, the successful jobholder will be required to:

• Manage performance of ICT Infrastructure and applications to ensure that the systems work as designed and perform consistently and reliably in order to meet Business SLAs.
• Monitor ICT Infrastructure performance including SNMP, logs, events and maintenance of general systems health in order to provide proactive remedial support.
• Develop and maintain device access, control policies, data transmission policies, storage policies, Business continuity policies, backup policies, security policies, monitoring profiles, technologies and notification rules that match compliance best practice expectations.
• Plan and implement timely  product upgrades, firewall signature updates and patch releases for all ICT assets
• Research and evaluate external technical trends & developments and evolving industry standards concerning technologies affecting networks, security, client/server and other platforms and their application to business systems. Research local and international technology trends in business to improve system performance, security and functionality.
• Define and document the various architecture components, including hardware platform, operating system, execution, development, operation, distribution and technologies related to networking systems.
• Install, support and maintain hardware and software infrastructure, attend to system failures and resolve/coordinate resolution of issues.
• Establish and maintain business relationships with vendors, consultants and other outside entities providing services to the bank. Negotiate contracts and appropriately monitor performance of their services.
• Be the custodian of all remote authentication passwords for all connections to the corporate Network Infrastructure and ensure minimal external threat to information resources.
• Manage internal staff and external vendors to ensure that services are delivered promptly with an aim of obtaining zero interruption to business operations.

Skills/Experience

• A Bachelor’s degree in Engineering, Computer Science, or an IT related field from a recognized university with possession of Cisco Certified Network Professional (CCNP) is a must.
• Wide Networking and project management experience with a minimum of 3 years’ experience in planning, systems analysis, design, support and development of LAN/WAN infrastructure.
• A specialist in IT/ Engineering background with competences in Networking, Engineering, Power systems and good project management/consulting skills.
• Excellent leadership skills with demonstrated ability to lead or facilitate mission critical projects and to develop, participate in and lead multi-disciplinary work teams.
• Extensive experience in systems planning, design, development, maintenance and troubleshooting with a track record of accomplishment in large, complex WANs, LANs and client/server based systems.

Country: 310 views

Reporting to the Senior Manager, Channels Support, the job holder will be responsible for ensuring that all digital channel systems that are deployed in the bank are properly managed and supported to provide high availability and exceptional customer experience on 24/7 hour basis.

Responsibilities

• Maintain an efficient Card Management System.
• Deliver quality service to both internal and external customers and provide high system availability of systems at all times.
• Provide operational assistance and guidance in IT related areas to the Card Centre team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD).
• Provide leadership to KCB CARD-IT team and prepare duty schedules.
• Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
• Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
• Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
• Ensure 24*7 availability of the card systems as required by users.Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.

Qualifications
For the above position, the successful applicant should meet the following criteria:

• A Bachelor's degree in IT related field from a reputable and CUE recognized University.
• Professional IT qualifications in one or more of the following: ITIL, Linux, Prince2, programming, DB Administration
• A minimum of 4 years’ experience in a relevant IT field; including at least 3 years’ experience in support of Card, ATM, POS and agency banking technologies.
• Hands-on experience and understanding of Card Payments and Interfaces (ISO8583, PCIDSS).
• Knowledge of IT Banking Systems Implementation & Capabilities.
• Working knowledge of Database management systems, solutions and administration
• Working knowledge of networking technologies and solutions will be an added advantage.

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Wednesday 25th July, 2018.

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

Country: 423 views