Reporting to the Senior Manager, Digital Channels, the job holder will support and coordinate the Banks electronic channels initiatives; (internet, mobile, branch, ATM, Cards and agency) and related infrastructure as business delivery channels for both bank corporate and retail customers to ensure seamless service.

Responsibilities

• Troubleshoot and provide technical support for electronic channels.
• Provide technical support in projects involving Card Systems, POS Terminals mobile banking and Agency Banking solutions and specialized electronic banking systems
• Recreate client issues in test environment, Identify/document how applications and systems interact to support business processes
• Handle complex calls/solutions that require analysis and research.
• Work on multiple projects as the subject matter expert. Work on projects/issues of medium to high complexity that require demonstrated knowledge across multiple Products.
• Enhance and develop new channels.
• Provide in-depth product support by resolving incoming inquiries escalated by Tier1 support and escalates to vendors as necessary.
• Ensure compliance of SLAs with system vendors
• Develop, Test and implement business continuity plans for electronic channels.
• Plan the implementation of any products or services on the internet banking/ acquiring and mobile solutions platforms
• Avail tools to generate daily reports on prior day performance to send out to different business units
• Monitor the performance of the Card Switch, ATMs and POS Terminals to ensure smooth running of these systems.
• Execute project plans.

The Person
For the above position, the successful applicant should meet the following criteria:

• Should possess a Bachelor’s degree in IT related field from a reputable and CUE recognized University.
• Professional IT qualifications in one or more of the following: ITIL, Linux, Prince2, programming, DB Administration
• A minimum of 3 years’ experience in support of Mobile, Internet and agency banking technologies.
• Knowledge of IT Banking Systems Implementation & Capabilities.
• Knowledge of Database management systems , solutions and administration
• Knowledge of networking technologies and solutions will be an added advantage

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Wednesday 25th July, 2018.

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

Country: 411 views

Reporting to: Special Projects Manager

We are seeking an individual who is dynamic by nature and passionate with a track record of delivering results to join our Enterprise Team. He/she will be responsible for ensuring identification, facilitation and execution of sales opportunities within current and new SME clients in order to maximise sales and growth of revenue for Telkom within the appointed area.

Responsibilities

• Translate business requirements to System/Functional requirements, and pass these to Application Developers.
• Assembling of data and verification of its integrity.
• Ensure the migration project is done competently and targeted towards improving customer experience.
• Regular tracking and reporting on projects.
• Ensure regular monitoring of customer satisfaction within the agreed objectives.
• Define and monitor operations and administration within department and externally.

Academic/ Professional Qualifications

• Business degree preferably in Economics, Statistics, Actuarial Science or Engineering.
• 3-5 years’ experience in a similar position

Professional Skills

• Excellent analytical and specification skills
• Good understanding of corporate governance processes
• Deep familiarity on use of spreadsheets
• Strong understanding of financial capital and cost accounts
• Personal effectiveness and credibility
• Assertiveness.
• Efficient and results oriented
• Strong organization, presentation and communication skills
  

Country: 383 views

Reporting to the Chief Internal Auditor, the Information systems auditor is responsible for the Audit of all Information Systems & Channels and to assist the Management in the evaluation of Internal Controls within the Information Systems Environment across the Group. He/she will undertake special investigations, provide advice to the business on a broad range of issues as and when required, and support business growth & process improvements while working closely with other departments and in line with Internal Audit Methodology, processes, procedures and time frames.

The Role
Specifically, the successful jobholder will be required to:

• Utilize extensive understanding of business activities to recommend scope and objectives of assigned audits, execute audit procedures, perform detailed analyses, reach sound conclusions, and document results for assigned audit activities.
• Participate in the execution of multiple audit projects to achieve the scope, timing, and objectives of each assignment while ensuring applicable regulatory guidance is included in scope for assigned audits where applicable.
• Proactively identify risks, evaluate controls and make recommendations to improve internal control and operational effectiveness and efficiency.
• Analyze and verify transactions and representations as well as performing review of test work completed by assigned staff.
• Prepare excellent work paper documentation ensuring quality of such documentation in accordance with professional standards, as well as establishing departmental standards and deadlines.
• Recommend departmental improvements to automate procedures, methods, and standards to improve departmental efficiency, productivity and quality.
• Prepare clear and concise recommendations for correction of unsatisfactory conditions, improvements in operations, and reductions in cost and effectively gain concurrence and support for recommended control improvements.
• Facilitates the communication of audit results and special projects via written reports and oral presentations to management;
• Assist in the annual risk assessment process and generation of annual audit plan.
• Identify and analyze level of threat and potential risk to the organization’s information assetsEnsure that access to electronically stored corporate information is adequately protected and managed appropriate to the risks
• Test adequacy and effectiveness of IS control measures and recommend corrective measures to be undertaken in areas of weakness.
• Perform special audits as and when called upon and make maximum use of Computer Assisted Audit tools e.g. Teammate, ACL etc.
• Assist in training/mentoring of staff and develop and maintain the skills, knowledge and expertise to make valuable contribution to the internal audit team.

Skills/Experience
The successful candidate will be required to have the following skills and competencies:

• Bachelor’s degree in Information Systems or Computer Science from a recognized university. Possession of an MSc or other relevant postgraduate qualification will be an added advantage.
• Professional Certification in IT Audit, Risk and Security e.g. CISM, CISSP, CISA, CRISC
• Excellent understanding of auditing concepts and practices with a minimum of 3 years’ experience in a management role in IT or IT Audit.
• Skilled in project management, and maintaining composure under pressure while meeting multiple deadlines.
• Demonstrable knowledge in risk assessment and control concepts/methodologies.
• Skilled in negotiation and conflict management to resolve problems that may arise during an audit.
• Excellent oral and written skills; a strong verbal communicator, analytical writer and able to clearly and concisely convey personal observations of processes, risks and controls.
• Excellent analytical ability both qualitative and quantitative to draw sound conclusions coupled with demonstrated knowledge and proper application of sampling techniques.
• Excellent attention to details and organizational skills.

Country: 345 views

REF: DCS /DA/07/ 2018 – 2 Year Fixed Contract

Reporting to the Manager, Information Communication & Technology, he will be responsible for managing, monitoring, administering, and supporting Oracle and SQL database systems and other systems within the Authority.

Responsibilities
The ideal candidate will be expected to:

• Maintain the Database Management systems to support new and existing applications
• Ensure maintenance of the database systems including performance tuning, efficiency and capacity planning
• Design, Develop, manage and test backup and recovery plans for the database systems
• Update and amend existing databases
• Set up and test new database and data handling systems
• Ensure database security and Integrity of data
• Manage upload of data files between databases
• Create complex query definitions that allow data to be extracted
• Liaise with vendors on support of system or database issues that may arise
• Develop application and database solutions to meet and drive business needs and requirements.

Minimum Qualifications
The ideal candidate must possess the following minimum qualifications:

• Bachelor’s degree in Computer Science or Information Technology
• SQL/Oracle certified database administrator
• Technical experience in supporting Microsoft Sharepoint.

Required Experience

• A minimum of three (3) years relevant working experience.

Key Skills, Knowledge & Competencies

• Ensure that technical solutions, procedures and models for development are up-to-date and comply with standards
• Demonstrate the ability to verify the development and design of database strategies
• Demonstrate prior expertise and competencies on implementation of Microsoft Dynamics Navision
• Ability to recommend adapting processes to keep pace with new technological developments
• Possess excellent verbal and written communication skills
• Be able to adopt clear processes and standards for managing performance to achieve priorities
• Ability to meet deadlines with minimal supervision and be able to adapt quickly to changing conditions
• Demonstrate ability to deliver outcomes and delivery

Country: 368 views

REF: DCS /SA/07/ 2018 – 2 Year Fixed Term Contract

Reporting to the Manager, Information Communication & Technology, the successful candidate will be responsible for client and server computer systems administration, including configuration, coordination, maintenance, troubleshooting, usage monitoring and the development of specialized system procedures within the authority.

Responsibilities
The ideal candidate will be expected to:

• Perform daily system monitoring, verifying the integrity and availability of server resources, services and applications, reviewing system and application logs for preemptive fault detection and resolution
• Coordinate and strictly enforce the implementation of user and server data backup and recovery procedures to protect against loss of valuable data and information
• Develop and maintain installation and configuration management, systems documentation, baselines and procedures
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Monitor and manage system resources, including CPU usage, disk usage, and response times to maintain operating efficiency
• Conduct maintenance and repair of hardware or software failures
• Conduct and manage the client/server operating system patches and updates through the windows server update service or equivalent
• Provide client user support for escalated helpdesk issues
• Document system faults/problems and the respective resolutions for future reference.

Minimum Qualifications
The ideal candidate must possess the following minimum qualifications:

• Bachelor’s degree in computer science, information technology or related field;
• Systems administration/Systems Engineer certification in Linux/Microsoft

Required Experience

• A minimum of 2-3 years’ experience in systems administration experience

Skills, Knowledge & Competencies

• Ability to develop emergency response plans to unplanned events, including continuity planning and testing for CMA operations
• Ability to develop testing of risk mitigation plans to determine effectiveness
• Ability to share skills and knowledge within area of expertise to develop the capabilities of the CMA and its staff
• Ability to support ICT procurement and contract negotiation and initiate action where agreements are not met
• Proactivity in planning the integration of sensible upgrades into existing and new technological solutions
• Be a team player with demonstrable consensus-building capabilities
• Possess excellent verbal and written communication skills
• Support continuous improvement at the Authority through making implementable suggestions for change.

Country: 366 views

Reporting to the Lead Applications Developer, the analyst shall support and align efforts to meet customer and business needs. Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results. This person will be responsible for eliciting, analysing, validating, specifying, verifying, and managing the business needs of the project stakeholders, including customers and end users. The analyst works closely with business units, subject matter experts and technical resources to identify business needs, define projects, develop requirements and manage the development effort to completion.

Responsibilities

• Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
• Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organizational processes.
• Collect and analyze the project's business requirements and transfer the same knowledge to the development team.
• Business requirements documentation
• Effectively communicate relevant information to company management
• Review and prepare system documentation and specifications in accordance with methodology.
• Ability to lead internal teams
• Suggests areas for improvement in internal processes along with possible solutionsFacilitate requirements prioritization based on business value
• Manage requirements traceability information and track requirements status throughout the project.
• Manage changes to requirements through effective use of change control processes and tools
• Balance technology and business issues as well as communicate appropriately with both technology and business experts
• Assist in enforcement of project deadlines, schedules, and methodologies

The Person

• A University Degree in Computer Science, Computer Studies, Informatics, Information Technology, Information Science, Computer Technology.
• At least 2 years Business Analysis experience in a busy environment
• Deep understanding of the Software Development life cycle process
• Highly Motivated & Process driven with an eye for detail and always willing to learn.
• Team player and ready to work under pressure.
• Should be able to maintain and promote a positive attitude and work environment.

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 16th July, 2018

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

Country: 399 views

Nova Pioneer is looking for a superstar Mathematics Teacher who will play a critical role in delivering an exceptional 21st Century learning experience for our students.  You will have a particular focus on helping your students investigate the fascinating and intricate systems that make life possible. You will do this by using rigorous real-world projects and online learning. This is an opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who shape the African Century.

Responsibilities
Key responsibilities for the role include:

• Teaching Mathematics.
• Maintain positive, constructive and professional relationships with students, their families, and colleagues.
• Create a classroom environment that is conducive to learning, is developmentally appropriate to the maturity and interests of the students, and maintain an organized and focused learning environment.
• Infuse joy and passion for learning in lessons and so that students are excited about and invested in their academic excellence.
• Provide necessary accommodations and modifications for the growth and success of all students.
• Be accountable for students’ mastery of academic standards.Integrate interactive technology into lessons to enhance instructional delivery.
• Set and communicate rigorous and ambitious goals for all students and provide student feedback so they internalize them.
• Provide consistent rewards and/or consequences for student behavior.

Qualifications
Skills and Qualifications required:

• TSC certificate and relevant  in Biology
• 3+ years of experience.
• You are a great communicator. You are able to provide a clear and effective written and verbal communication to the leadership team.

Country: 452 views

Nova Pioneer is looking for superstar Pre Primary School Teachers for our Tatu and Athi River Campuses. The teacher will play a critical role in delivering an exceptional 21st Century learning experience for our students. This is an exciting opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century.
Responsibilities
Key responsibilities for the role include:

• Provide a safe and secure environment for children to feel comfortable.
• Plan activities that meet the social, physical and emotional needs of the children.
• Develop scheme of work and lesson plans in line with the school curriculum.
• Schedule stimulating and learning activities for the children.
• Prepare teaching aids to facilitate children learning.
• Devise games and activities, and also provides playing equipment, and ensure the playing facilities and equipment are clean and safe.
• Supervise the children as they learn and play.
• Observe and evaluate each child’s progress and provide a written report to the Principal, other school leaders and parents.
• Monitor and keep record/ reports of the children’s progress and development.
• Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them.
• Establish and enforce rules for behavior, and policies and procedures to maintain order among students.
• Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.
• Assist in bus loading and unloading.
• Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence.

Qualifications
Skills and Qualifications required:

• TSC certification and Degre in Education/ Diploma in ECDE.
• 1 - 2  years teaching experience/ 3+ years teaching experience.
• You are a great communicator. You are able to provide clear and effective written and verbal communication.
• You are flexible and open to change - you handle uncertainty, complexity and ambiguity well.
• You are a problem solver - you are proactive in identifying issues and address these thoroughly by making an effort to find appropriate solutions.
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback.

Country: 493 views

Nova Pioneer is looking for superstar Lower Primary School Teachers for our Tatu and Athi River Campuses. The teacher will play a critical role in delivering an exceptional 21st Century learning experience for our students. This is an exciting opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century.
Responsibilities
Key responsibilities for the role include:

• Provide a safe and secure environment for children to feel comfortable.
• Plan and execute appropriate activities for the children each day according to the curriculum, schemes of work and lesson plans.
• Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
• Instruct and monitor students in the use and care of equipment and materials, in order to prevent injuries and damage.Organize and lead activities designed to promote physical, mental, and social development such as games, arts and crafts, music, and storytelling.
• Prepare materials, classrooms, and other indoor and outdoor spaces to facilitate creative play, learning and motor-skill activities, and safety.
• Observe and evaluate each child’s progress and provide a written report to the Principal, other school leaders and parents.
• Monitor and keep record/ reports of the children’s progress and development.
• Instruct students individually and in groups, adapting teaching methods to meet students' varying needs and interests.
• Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them.
• Establish and enforce rules for behavior, and policies and procedures to maintain order among students.
• Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.
• Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence.
• Assist in bus loading and unloading.

Qualifications
Skills and Qualifications required:

• TSC certification  and relevant Degree in Education/  P1 Diploma.
• 1 - 2  years teaching experience/ 3+ years teaching experience.
• You are a great communicator. You are able to provide clear and effective written and verbal communication.
• You are flexible and open to change - you handle uncertainty, complexity and ambiguity well.
• You are a problem solver - you are proactive in identifying issues and address these thoroughly by making an effort to find appropriate solutions.
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback.

Country: 421 views