The Regional Climate Services Co-Production Project Manager is primarily responsible for providing overall project management and technical support to CARE’s deliverables under the W2- SIP consortium project. The position will work closely with the consortium of partners (ICPAC, NCSU, IRI ENACTS, UK Met Office), with the targeted networks and platforms (IGAD Drought Disaster Resilience and Sustainability Initiative (IDDRSI), Food Security and Nutrition Working Group (FSNWG), Greater Horn of Africa Climate Outlook Forum (GHACOF), Kenya National Meteorological and Hydrological Services (NMHS) and with other regional initiatives and WISER projects) to facilitate the co-development and coproduction process of relevant climate products and services. A major aspect of this role will be to support improving ICPAC’s capacity and role in facilitating dialogue and linkages between providers and users of climate services and information to ensure that user needs are met. This will contribute to better decision making and planning as information provided will actionable. Another key aspect of the position will be to oversee the Coproduction Capacity Building Officer to ensure that effective capacity is being built at ICPAC around co-development and co-production processes. The incumbent will work together with the assigned CARE international staff who will provide strategic direction and support to CARE’s role in
the project.

Responsibilities:
Job Responsibility 1: Project planning, coordination, and management:

• Act as the CARE’s focal point in the consortium, supporting communication within the CARE assigned team and CARE W2-SIP Capacity Building Officer while also liaising and communicating with other partners as needed to ensure effective project coordination
• Develop and maintain strategic partnerships, and represent CARE in relevant workshops, events, meetings, and networking events
• Supervise the management of project staff and project/field operations
• Ensures that the project interventions are implemented according to the project guideliens, agreed upon plans and signed agreements
• Monitors the implementation of project and documents progress on project objectives and areas for correction, and ensures that appropriate follow-up actions are taken
• Maintains an updated work plan to all of CARE’s W2-SIP activities
• Provide effective budget oversight and monitoring in line with CARE’s operational procedures
• Ensure that project is implemented in a cost-effective manner, within the approved budget framework and ensuring the donor requirements are met on spending at the forecasted level every quarter
• Responsible to produce and ensure early preparations of narrative reports and financial reports according to donor standards and compliance
• Completes all CARE performance management activities including: performance planning, monitoring, and annual performance appraisals.

Job Responsibility 2: Linking and Networks connection:

• Link delivery agencies to ICPAC, Greater Horn of Africa Climate Outlook Forums (GHACOF), and relevant climate services actors and processes in the region
• Support and promote collaboration across interlinked regional initiatives including current and upcoming WISER projects
• Ensure CARE’s contribution to W2-SIP and co-production knowledge is shared with the SSN TRANSFORM WISER project
• Establish and maintain formal and informal communication mechanisms with consortium members, regional partners, donors and other stakeholders particularly in the weather and climate information services sector
• Actively participates in the project steering committee and Technical Advisory Committee to ensure the project direction is in line with CARE’s inputs on co-production and that new information, innovations and lessons are shared and capitalized on.
• Establish links on coproduction and climate knowledge brokering between ICPAC and relevant Universities in the GHA region who are involved in CSRD (University of Nairobi, Makerere, Sokoine). This includes meetings, training module development and other regional WISER events.

Job Responsibility 3: Co-development and Co-production of climate services:

• Design and conduct regional scoping and user mapping meetings in five East African countries
• With ICPAC, facilitate dialogue between regional users (i.e. Food Security and Nutrition Working Group (FSNWG) and the IGAD Drought Disaster Resilience and Sustainability Initiative (IDDRSI)) and providers to match climate information products with user decision making needs, processes and systems to enable actionable information at regional and national levels
• Support the design & publication of ICPAC guidance, training materials, policy papers and communications on co-development and co-production of climate services
• Build on existing approaches such as PSP, FEWSNET scenario development under FSNWG, FCFA Climate Risk Narratives (CRN), forecast based early warning approaches and services developed by the BRACED programme and others.

Job responsibility 4: Innovation and learning:

• Promote innovative communications across the full coproduction value chain, linked to user organisations and assisting users to make decisions based on potential impacts through and with user engagement
• Study current Monitoring and Evaluation approaches among key climate services user programmes and seek for innovative ways to measure change in capacity for knowledge brokering and learning on climate services
• Incorporate robust user based monitoring and feedback systems to ensure information on actual use and impact of accessed climate products informs flexibility and improvements in climate products and the coproduction approach
• Ensure W2-SIP is appropriately linked and sharing information and learning with WISER TRANSFORM.

Job Responsibility 5: Capacity Building of ICPAC and Stakeholders:

• In collaboration with the CARE assigned team, provide support and backstopping to the CARE W2-SIP Capacity Building Officer
• Contribute towards the strengthening of ICPAC skills in facilitating multi-stakeholder learning processes, climate knowledge brokering, decision making processes and user feedback through training, on-going mentoring and regular reflection spaces
• With ICPAC, develop guidelines for user centred co-production of climate services and link with the TRANSFORM project. Within this, support the development of Standard Operating Procedures (SOPs) for climate information services
• Work with ICPAC to shape GHACOFs to be better suited to user and decision-maker needs, more participatory and with a broader focus beyond the seasonal forecast
• Design and ensure delivery of stand alone trainings with IPAC and regional bodies and users on user based coproduced climate services;
• o Design and ensure quality facilitation of innovation and learning events with ICPAC, regional bodies, and national met agencies at the OND GHACOF meetings
• Support engagement and capacity-building with all users and producers as needed.

Authority
1. Spending Authority:
Spending up to a maximum of Kenya Shillings 350,000 as stipulated in the CARE financial policy.
2. Supervision:
The Project Manager is responsible for supervising the Capacity Building Officer.
3. Decision Making:
Will exercise decision making over all aspects of the program implementation, supervision, monitoring & development in consultation with the CARE technical team and CI UK.

Contacts/Key Relationships (internal & external):
External
The program requires maintenance of relationship and high degree of networking.
The main contacts will be:

• ICPAC
• IRI
• URI
• UK Met office
• IGAD Drought Disaster and Sustainability Resilience Initiative (IDDRSI)
• Food Security and Nutrition Working group (FSNWG)
• Greater Horn of Africa Climate Outlook Forum (GHACOF)
• Network of Climate Journalists of the Greater Horn of Africa (NECJOGHA)
• Strengthening Climate Information Partnerships - East Africa Project (SCIPEA)

Internal

• Sector Manager - Resilience and Climate Change at CARE Kenya
• Senior Technical Advisors- Climate Change and Resilience (UK)
• Senior Technical Advisor- climate change adaptation and climate services (East Africa Region, Ethiopia)
• Co-production Technical Consultant (Kenya)
• All Senior Officers and Managers at the regional and national level

Working Conditions

• The incumbent is based in Nairobi. His/her time will be split between the CARE office and the ICPAC office, where it is anticipated they will be seconded several times days a week.

Qualifications
1. Education:
M.Sc/M.A degree from a recognized institution/university in the following areas: climate change and society, meteorological sciences, Disaster management, International development, or other relevant field.

2. Experience

• Preferably a minimum of 7 years relevant professional experience in development of climate change or related sector operations, project management, policy formation, capacity building, early warning systems, community based development programming, or closely related fields
• Experience in the development of climate information services and products
• Experience building capacity of government and regional institutions and actors
• Understanding of climate risks and vulnerabilities in the East Africa region
• Work experience in an international organization is an advantage

3. Skills and Competencies

• Analytical skills: Proven writing and analytical skills in climate change operations; ability to initiate innovative approaches and originality at work; sound analytic, conceptual and strategic thinking
• People Skills: Proven ability for team-working and multi-tasking; resourcefulness, attention to details and client orientation; Ability to provide leadership and strategic guidance to team. Demonstrated ability to listen to and support project staff and partners, and to work with communities in a sensitive and participatory manner.
• Communication Skills: Well developed written and oral communication skills in English. Able to communicate clearly and sensitively with internal and external stakeholders.
• Computer Skills: Basic computing skills including Microsoft Word, Excel, PowerPoint, and Outlook. Preferably skills related to virtual network communication using the Internet.
• Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE's core values and humanitarian principles.
• Resilience/Adaptability and flexibility: Ability to operate effectively under difficult circumstances. Willing to travel up to 30% of time.

4. Right to Work

• This position is based in Nairobi. Kenyan nationals and those with a right to work in Kenya are invited to apply.

Country: 535 views

The Regional Climate Services Co-Production Capacity Building Officer (CBO) is primarily responsible for supporting the development of ICPAC’s technical capacity for improved coproduction and delivery of climate services, and supporting the institutional capacity strengthening needs of regional CIS-users. The position will work closely with the consortium of partners (ICPAC, NCSU, IRI ENACTS, UK Met Office), with the targeted networks and platforms (IGAD Drought Disaster Resilience and Sustainability Initiative (IDDRSI), Food Security and Nutrition Working Group (FSNWG), Greater Horn of Africa Climate Outlook Forum (GHACOF), Kenya National Meteorological and Hydrological Services (NMHS) and with other regional initiatives and WISER projects) to facilitate the co-development and coproduction process of relevant climate products and services. The position will be supervised by the Regional Climate Services Co-Production Project Manager and will work together with the CARE international staff who will provide strategic direction and support to CARE’s role in the project.

Responsibilities:

Job Responsibility 1: Project coordination, planning and implementation:

• Support in the development of annual workplans, and detailed implementation and monitoring plans
• Monitor progress and provide ongoing feedback and suggestions to project management
• Contribute to required project monitoring and donor reporting
• Support the identification, documentation and dissemination of good practices and learning related to CIS
• Contribute to transparent and participatory project management and decision-making processes
• Support and actively participate in technical project coordination and planning and review meetings.

Job Responsibility 2: Integrating co-production processes at ICPAC:

• Lead/facilitate organizational capacity assessments, trainings in strengthening ICPAC’s capacity in co-production and use of climate services in GHA
• Develop a strategy for embedding coproduction practices within ICPAC and fostering them through the region
• Facilitate/support training activities to strengthen ICPAC’s capacity in co-production and use of climate services in GHA; Strengthen ICPAC skills in facilitating multi-stakeholder learning processes and climate knowledge brokering
• Guide ICPAC in the use of participatory processes (like participatory scenario planning) in the identification of new products and climate services
• With ICPAC, develop guidelines for user centred co-production of climate services and link with the TRANSFORM project. Within this, support the development of Standard
• Operating Procedures (SOPs) for climate information services
• Develop and deliver training modules on coproduction for ICPAC to build capacity of NMHS and identified regional networks to jointly develop and use relevant and locally interpreted climate services
• Support ICPAC to assist NMHS in institutionalising co-produced climate services within their national CIS plans and local development plans.

Job Responsibility 3: Climate Information and service access and uptake:

• Support the design and organization of regional scoping and user mapping meetings in selected East African countries;
• Facilitate the development of enhanced user engagement strategy and plan for future GHACOF meetings
• Facilitate priority networks and their member organizations to explore their current engagement in and use of climate information
• Facilitate cross-learning for ICPAC, NMHS and regional users to exchange innovations, experiences, impacts and gaps in coproduction of climate services for specific decision making and user needs at or after GHACOFs, with reflection on how to improve approaches and relevance of climate information. Learn from users on the role of climate services in the larger context of development, adaptation/resilience and humanitarian response
• Facilitate dialogue between users and providers to match climate information products (those existing and as listed above, and including rolling seasonal forecasts and ENACTS Maprooms) with user decision making needs, processes and systems to enable actionable information at regional to national level
• Establish links on coproduction and climate knowledge brokering between ICPAC and relevant Universities in the GHA region who are involved in CSRD (University of Nairobi, Makerere, Sokoine). This includes meetings, participation of Universities in GHACOFs, learning exchange, training module development and other regional WISER
• events.

Authority:
1. Supervision:
This position does not supervise any other staff.
2. Decision Making:
The CBO will exercise decision making over aspects of program implementation and monitoring with oversight from the Project Manager and in consultation with the CARE
technical team and CI UK.

Contacts/key Relationships (internal & external):

External
The program requires maintenance of relationships and a high degree of networking.
The main contacts will be:

• ICPAC
• IRI
• URI
• UK Met office
• IGAD Drought Disaster and Sustainability Resilience Initiative (IDDRSI)
• Food Security and Nutrition Working group (FSNWG)
• Greater Horn of Africa Climate Outlook Forum (GHACOF)
• Network of Climate Journalists of the Greater Horn of Africa (NECJOGHA)
• Strengthening Climate Information Partnerships - East Africa Project (SCIPEA)

Internal

• Project Manager
• Senior Technical Advisor- Climate Change and Resilience (UK)
• Senior Technical Advisor- climate change adaptation and climate services (East Africa Region, Ethiopia)
• Co-production Technical Consultant (Kenya)
• All Senior Officers and Managers at the regional and national level

Working Conditions:

• The incumbent is based in Nairobi. He/She will spend, on average, four days a week seconded to the ICPAC office. When not at ICPAC, he/she will be based at the CARE Kenya Office.

Qualifications:
1. Education:

• Bachelor’s degree in climate change and society, meteorological science, Disaster Management, or other related fields. A M.Sc/M.A degree in the same field will be an added advantage.

2. Experience

• Minimum of 5 years of proven work experience in Capacity Building Programs (designing, planning and implementation) in the area of weather and climate information services and products;
• Knowledge of participatory scenario planning, knowledge brokering and social change communication, ENACTS Maprooms, early warning and DRR, meteorological forecasting and climate modelling;
• Understanding of climate risks and vulnerabilities in the East Africa region;
• Work experience in an international organization is an advantage.

3. Skills and Competencies

• Analytical skills: Proven writing and analytical skills in climate change operations; ability to initiate innovative approaches and originality at work; sound analytic, conceptual and strategic thinking;
• People Skills: Proven ability for team-working and multi-tasking; resourcefulness, attention to details and client orientation; Ability to provide leadership and strategic guidance to team. Demonstrated ability to listen to and support project staff and partners, and to work with communities in a sensitive and participatory manner.
• Communication Skills: Well developed written and oral communication skills in English. Able to communicate clearly and sensitively with internal and external stakeholders.
• Computer Skills: Basic computing skills including Microsoft Word, Excel, PowerPoint, and Outlook. Preferably skills related to virtual network communication using the Internet.
• Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE's core values and humanitarian principles.
• Resilience/Adaptability and flexibility: Ability to operate effectively under difficult circumstances. Willing to travel up to 30% of time.

4. Right to Work

• This position is based in Nairobi. Kenyan nationals and those with a right to work in Kenya are invited to apply.

Country: 427 views

CARE’s committed to meeting international standards of quality and accountability when responding to emergencies. Responding to humanitarian crises means that CARE staff may potentially exercise significant power over stakeholders, particularly affected communities. To ensure that CARE earns the trust and respect of those we are serving, we need to be sure that we are being accountable to them. By improving accountability, we also improve the quality and performance of our response in meeting essential needs and so achieve greater impact.

The overall objective of the position is to ensure CARE’s accountability system in its Refugee Assistance Program (RAP) is working as required, all the stakeholders are aware of it and the system is in use. The position will be key in supporting CARE RAP at the camp level in its efforts to strengthen quality and accountability. In addition as a member of Program Quality & Learning Unit (PQLU), participate in Monitoring and Evaluation of the Refugee Assistance Program.

Responsibilities
Plan and organize information sharing and strengthen the complaint and feedback mechanisms

• Take lead in the management of the Complaints and Feedback Mechanism for all CARE projects/programs in Dadaab.
• Take lead in disseminating CARE’s Accountability Framework and Policy.
• Address all the complaints received through the various available channels (hotline/SMS, email, focal point persons, suggestion boxes etc.) while respecting ethical and professional behaviour in accordance with CARE’s standard operating procedures and guidelines.
• Document all feedback received from the response mechanism, including actions taken into CARE’s approved databases.
• Maintain the organisation’s commitment towards Humanitarian Accountability Partnership (HAP) standards especially in regards to information sharing, beneficiaries’ participation, complaints and response mechanism.
• Ensure that the Complaint and Feedback Mechanism is known by the refugee community by doing weekly field visits and liaising with refugee leaders and different groups in the community, men, women, children, people living with disabilities etc.
• Review and register complaints daily in collaboration with the Refugee community workers in PQLU office in all the camps and ensure they are appropriately referred for follow up. Perform the investigations where necessary and give feedback to the beneficiary/complainant.

Learning and improvement of the CARE quality and accountability initiatives, capacity development.

• Conduct regular field visit and group discussion to explain and discuss with the beneficiaries CARE’s information sharing tools and Feedback and Complaint Mechanism and propose changes as appropriate based on feedback provided.
• Identify opportunities to work collaboratively across agencies where appropriate, to share ideas, experiences, successes and challenges.
• Contribute to further developing CARE Staff shared vision of the importance of quality, accountability and impact assessment at the camp level.

Reporting on the Complaints & Feedback Mechanism

• Update on a daily basis in the complaints & feedback database all the complaints and feedback received, from all the channels available for use by the beneficiaries.
• Develop and submit reports and recommendations to the concerned sectors.
• Follow-up and review case status progress related to the internal cases referred to the sectors.
• Produce weekly and monthly reports to be shared with all relevant CARE staff that respects the confidentiality of the claimants; contribute to the analysis and the identification of trends in complaints and problems being raised by the refugees.

As a member of PQLU ensure Monitoring & Evaluation of projects/program.

• As part of the PQLU team, participate in processes of review and/or development of M & E systems and tools.
• Collect quantitative and qualitative project progress data on output/results indicators as defined in the project agreements.
• Engage in spot checks and process monitoring to track results (output, outcomes and impacts).
• Participate in providing feedback on project management to the program sectors and track necessary changes in strategies, approaches, and activities by the respective program sectors.
• With the PQLU team and the specific sector, give input in the development of TORs for project evaluations and participate in the evaluations.
• Ensure timely documentation, publication and sharing of lessons learned and successful approaches adopted by the program with various stakeholders.
• Participate in capacity building of program staff and PQLU incentive staff on Monitoring and Evaluation.

Provide support in Project/Program Development

• Contribute to design and development of new projects/program concepts and proposals.
• Participate in reviewing project proposals, especially results frameworks, to ensure compliance with the donor requirements and program standards.
• As a member of PQLU, monitor the reporting schedule for the deadlines of the various reports to donors as agreed in the donor contracts and agreements. Ensure the deadlines are adhered to for onward submissions of reports.
• Participate in reviewing donor and internal reports and ensure authentic data and information has been presented by the program sectors through verification on sources of data, methods of data collection, reliability/consistency of information and probability of results being delivered.

Authority

• Spending Authority : N/A
• Supervision: Supervises 3 Refugee Incentive workers
• Decisions Making: As per the role

Potential Contacts/Key Relationships
External: UNHCR, WFP, ECHO, Other implementing agencies
Internal: DHARP; DDRO; DDWASH; PQLU Manager; PQ&LU staff, Sector Coordinators, Program staff

Working Conditions:
The position is based at Dadaab Main Office (DMO) with frequent movements to Dagahaley, IFO and Hagadera camps as well as any other extension camps and programme sites. Dadaab is a none-family working station. Hot weather is prevalent throughout the year with limited basic amenities. Road movement within the camps and to and from Garissa must be under police escort (scheduled and special convoys). The incumbent must strictly adhere to security instructions all the time including, but not limited to radio communication. It is a six days work station with a compensatory time off according to CTO policy. The incumbent will be required to travel to Nairobi office and perform official responsibilities on need driven basis.
The holder shall reside in the CARE compound while executing official duties and shall obey and adhere to residential compound regulations.

Qualifications
Education: Bachelor’s degree in Social sciences, Development Studies or any other Monitoring, Evaluation, Accountability and Learning (MEAL) related field.

Experience:

• 3 years’ experience in development and/or humanitarian work with an international organization,
• Experience in settings of implementing Humanitarian accountability practices.

Certificate: Monitoring and Evaluation

Competencies

• Ability to use MS Office packages including MS Word, PPT, Excel, Access
• Demonstrate skills and experience in utilization of mobile data collection tools (ODK, KOBO etc), data analysis and management software.
• Ability to work in a team and coordinate team initiatives
• Good knowledge and understanding of the NGO environment including programme administration and management.
• Very good knowledge and experience in programme design, implementation and monitoring and evaluation
• Excellent leadership, training and facilitation skills.
• Excellent knowledge in written and spoken English.
• Excellent writing and reporting skills.

Country: 557 views

APHRC seeks to recruit up to five researchers to work in its Data and Measurement (2), Ageing and Development (1), Urbanization and Wellbeing (1), and Population Dynamics and Sexual and Reproductive Health & Rights (1-2) Units.

Responsibilities

• Provide leadership to scientific research unit, program or project in a defined area of work
• Lead or support a cohesive team and ensure projects in thematic areas are efficiently implemented
• Contribute to policy engagement and strategic planning as may be needed
• Lead and contribute to proposal development and fundraising for research projects in the unit
• Mentor junior researchers and facilitate in the Center’s training programs as needed
• Secure and manage the necessary human, financial and material resources in the unit, project or program
• Represent the Center at high – level national, regional and international forums, including relevant technical working groups and expert committees
• Contribute to institutional publications (i.e. lay dissemination materials such as- policy/research briefs and fact sheets)
• Oversee data quality and analyses

Qualifications and Experience

• PhD in social, health or behavioral sciences, including demography, biostatistics, epidemiology, public health, Urban Studies, etc
• Rank is open and successful candidates may be appointed at postdoctoral (0-3 years), Associate (3- 5 years), Research Scientist (5-8 years) or Senior Research Scientist (10+ years) levels depending on experience and track record
• Experience working in a research institution, leading research programs or managing research projects
• Experience with conducting evaluations of interventions will be an added advantage
• Excellent scientific writing skills
• Good quantitative or qualitative skills; experience with mixed methods will be an advantage provided one is very strong in quantitative or qualitative methods
• Strong proposal writing skills and track record of winning research grants

Country: 419 views

Reporting to: Head of Corporate Sector

The job holder will be required to develop and nurture relationships with new and existing customers to increase market presence and sales. Furthermore, he/she will be responsible for consistently achieving sales targets and growth plans, Relationship management with Key customers and Leading the sales team through effective people management practices.

Responsibilities

• Achieve the sales targets through new and existing business within the sector.
• Contribute to the cost savings target of the business
• Forecast and monitor sales for current and new customers within the sector.
• Monitor the profitability for customers and propose the appropriate plans within the sector.
• Conduct joint customer meetings to drive volumes and profitability.
• Develop business plan, lead the sales pitch and negotiate the contractual agreements based on the set guidelines
• Develop and demonstrate a thorough understanding of the customer business
• Conduct analysis of customer, customers and sales metrics, costs and categories to inform business decisions
• Ensure the effective management of the customer account and timeous problem solving
• Forecast and maintain sales plans and stock levels (if required) with customers.
• Ensure the accuracy of the first bill as per the signed agreement
• Develop and recommend business plans in conjunction with customers and customers to drive business growth
• Act as the key interface between the customer and all relevant divisions for on boarding and ongoing interactions
• Analyse business and market information to inform sales decisions
• Continuously ensure alignment with marketing, branding and communications procedures and identify training requirements (where applicable)
• Utilise and align internal business processes and systems to execute sales and ensure operational efficiency
• Regularly engage with customer to plan and execute marketing interventions
• Facilitate communication channels on all levels to prevent breakdown in information flow
• Support the finance team in money collection and issue resolution
• Grow and develop existing customers as well as generating new business.
• Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers

Qualifications

• Relevant Business degree in Sales, Marketing or Economics, MBA would be an added advantage
• 2+ years of management experience
• 3+ years of direct sales experience

In-depth understanding and existing relationships/strong network in industry vertical is an added advantage

Professional Skills

• Excellent coaching & mentoring skills; ability to observe, evaluate, and give meaningful feedback
• Strong communication and active listening skills
• Strong  analytical  and  strategic planning  skills
• Ability to work under pressure whilst remaining calm
• Keen eye on deadlines and time management
• Multitasking and delegation capabilities

Country: 419 views

Reporting to: Sector Manager

The job holder will be Responsible for the development and achievement of sales targets and revenue margins through the customers. Furthermore, he/she should ensure that all the aspects impacting the customer accounts are well managed and eliminate any barriers in achievement of sales targets.

Responsibilities

• Achieve the sales targets through new and existing business within the sector.
• Manage client base churn.
• Pipeline Management and Account development planning.
• Monitor the profitability for customers and propose the appropriate plans.
• Conduct joint customer meetings to drive volumes and profitability.
• Develop and account development plan, lead the sales pitch and negotiate the contractual agreements based on the set guidelines.
• Develop and demonstrate a thorough understanding of the customer business
• Conduct analysis of customer, customers and sales metrics, costs and categories to inform business decisions
• Ensure the effective management of the customer account and timeous problem solving
• Ensure the accuracy of the first bill as per the signed agreement
• Act as the key interface between the customer and all relevant divisions for on boarding and ongoing interactions
• Utilise and align internal business processes and systems to execute sales and ensure operational efficiency
• Take ownership and ensure client journey from engagement to post sales process is seamless
• Support the finance team in money collection and issue resolution
• Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers

Qualifications

• Relevant Business degree in Sales, Marketing or Economics, MBA would be an added advantage
• 3 - 5 years’ experience in Marketing Management, Sales management, Relationship management
• Experience in high dollar value consultative selling and relationship management preferably within major account

Professional Skills

• Strategic Prospecting Skills
• Excellent in communication, presentation, business reporting, competitive proposal writing and negotiation skills
• High end sales generation and closing ability
• Ability to project a strong, positive image of him/herself and the Company
• Post sales relationship management & sales process management
• Strong problem solving skills: ability to solve customer issues, sometimes without seeing the actual problem first hand.
• Strong financial skills by understanding the costs to serve and its impact on the Profit & Loss (P&L).

Country: 431 views

Scale: 3
Ref: CS/01/18)
Department: Legal
Reports To: Director General

Job Purpose: To advise Management and the Board on all Legal and regulatory matters pertaining to the Authority.

Responsibilities

• Preparing and organizing Board Meetings in compliance with all the laws, regulations and procedures.
• Preparing the Agenda, Board papers, Board Minutes, and other Board documents including Notifications and to ensuring that Board members receive the documentation for meetings in a timely manner.
• Keeping safe custody of Minutes of the Board, the Corporation’s seal and other Board documentation.
• Coordinating the submission of timely replies by the Authority to Parliamentary questions that touch on the mandate and operations of the Authority.
• Providing professional guidance to the Authority’s Board, Management and staff on compliance with good corporate governance practice.
• Assisting the Director General in all legal matters pertaining to the Authority and planning, coordinating and overseeing advice and guidance given by the legal office of the Authority to the Board, Management and staff of the Authority, with a view to ensuring compliance with the laws, regulations and procedures relevant to the mandate and operations of the Authority.

Qualifications
The successful candidate must possess the following qualifications:

• A relevant Master’s degree from a recognized university.
• A Bachelor’s degree in Law from a recognized university.
• Advocate of the High Court of Kenya.
• Registered Certified Public Secretary.
• A Diploma in Air Law will be an added advantage.
• A Current Practicing Certificate.

Experience

• Ten (10) years’ experience in Company / Corporate Law/Legal affairs.
• Experience in the aviation sector is an added advantage.

Knowledge and Skills

• Strong legal and regulatory background relevant to the industry.
• Knowledge of ICAO and its standards and recommended practices.
• Knowledge of the Kenya Civil Aviation Act, 2013 and all its regulations
• Verbal and written communication / reporting skills to state legal issues clearly and concisely to different audiences.
• Ability to demonstrate high level of professional standards and ethics.
• Ability to manage and develop a team of professionals.
• Ability to proactively identify legal and regulatory issues that impact on KCAA’s business units in the short and long term.

Country: 486 views

Reporting to the Senior Manager, Information Systems Audit, the IS Auditor will give objective and independent assurance that the bank’s Information Systems are appropriate, well utilized, reliable and secure while giving commensurate recommendations on areas of improvement.

Responsibilities

• Contribute in conducting cyber risk assessment for assigned audit assignments
• Perform IT general and IT application control reviews on information systems to give assurance on effectiveness and efficiency of control environment, and compliance to KCB Group policies and Central Bank of Kenya (CBK) Prudential guidelines.
• Perform independent threat and vulnerability assessment tests and report on cyber risks and controls of the ICT systems within the bank and other related third-party connections.
• Conduct comprehensive penetration tests of the bank’s web-based applications, mobile applications, networks and ICT systems to assess the effectiveness of the cyber security framework implemented by the bank.
• Documents the results of audit work in accordance with internal audit guidelines and the Institute of Internal Auditors (IIA) standards.
• Share knowledge, skills and experience with team members.
• Perform other related duties as assigned.

Qualifications
For the above position, the successful applicant should have the following minimum requirements:-

• Bachelor's Degree in a Computer Science, Information Technology, Electrical Engineering or a Related field from a university recognized by Commission for University Education.
• Must Possess CISA or CISSP qualification.
• Must Possess CEH/LPT/OSCP/CCIESecurity/CSX Practitioner or a equivalent penetration testing certification.
• Master's degree is an added advantage.
• A minimum 5 years' experience covering 2 years in Information System Audit and 3 years in performing cyber security reviews, vulnerability assessments and penetration tests.
• Proficiency in using penetration testing tools e.g. Kali Linux, Nessus, Nipper, Burp, Metasploit framework, Wireshark etc.
• Proficiency in the use of audit management software e.g. TeamMate.
• Excellent Customer Service skills.
• Demonstrated leadership ability.
• Strong Business Analytical skills.
• Superior communication and inter-personal skills, including report writing.
• Effective planning, organizing and problem solving skills.
• Initiative and self-drive.
  

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate.
Qualified individuals with disability are encouraged to apply.

To be considered your application must be received by Monday 23rd April, 2018

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

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Digital Financial Services & Mobile Payments is responsible for driving the Bank's Digital strategy, Product and Business development of digital capabilities with new technologies to increase functionality, usage and transactions for Non Funded Income.

The Lead Developer shall be part of an agile development team building, customizing and enhancing enterprise grade applications, systems and interfaces to support internal process and business departments.

Responsibilities

• Leading projects: Being the technical leader on a project team, including technical team leadership, mentoring of developers and technical client liaison for project.
• Software design & architecture of mobile & web applications, including support to Designers & UX teams.
• Programming software applications for the Business.
• Creative thinking & abstract, technical problem solving.
• Participation in software design, estimation of development tasks, testing, QA process, pair programming, troubleshooting & code debugging.

Qualifications
For the above position, the successful applicant should meet the following criteria:

• University degree in Computer Science / Information Technology or any other relevant field from an institution recognized by the Commission for Higher Education is required.
• Master’s degree in IT/ Computer Science/ Information Sciences/ MIS is an added advantage.
• Professional qualification in Java/Linux/Oracle/.NET is required.
• Minimum of 5 years’ experience working as an Applications Developer
• Strong leadership skills with demonstrated competencies in championing high performance management.
• A good understanding of Risk, Compliance policies and procedures.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidates.
To be considered your application must be received by Monday 23rd April, 2018

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

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