Advantage banking is the Bank’s Premium Banking proposition within Retail Banking customized for successful, High Net Worth individuals. These individuals may be employed or may be entrepreneurs. They cut across salaried individuals, business people, small, medium and large corporate executives, expatriates, senior government officials and politicians. We offer tailor made financial solutions that meet the individual needs in the midst of a dynamic economic environment through, highly personalized relationship management, dedicated centers for convenience and privacy and superior customer service.

The Head of Advantage Banking will be responsible for overall leadership, management, growth and profitability of the High Net Worth portfolio as well as the implementation of an efficient and effective operational risk management, customer service and sales culture.

Key Responsibilities

• Drive and implement the Bank's strategy for High Net Worth business segment and grow revenues.
• Drive customer growth of the High Net Worth business in customer base, assets, liabilities and profitability.
• Develop and implement customer led propositions for the High Net Worth segment by developing a pipeline of value adding customer solutions which are consistent with the business strategy, to include customer experience, products, service offering and business stage proposition.
• Design relationship structures, recruitment, training and deployment of High Net Worth Banking teams.
• Guide Advantage centres and Niche suites to ensure that they constantly provide superior levels of customer service.
• Manage and build the Bank’s Advantage Banking brand equity in the market.
• Develop policy standards for customer profiling and guide branches on customer target.
• Ensure that appropriate internal controls and procedures are in place and documented. Monitor the operations of such procedures and controls; regularly review them to ensure they reflect changes in product, systems, policy or regulations.
• Review the lending risk and manage the unit’s Portfolio at Risk (PAR) within set Business levels.
• Manage account migration and provisions to ensure that they are within acceptable, set business levels.
• Manage train, coach and develop a high performing team.

The Person
For the above position, the successful applicant should have the following:

• University Degree preferably in a Business related field from a recognized institution. A Master’s degree in Business Administration will be an added advantage.
• Have at least 10 years’ experience in Retail Banking; 8 years of which one must have had management level experience in an affluent / High Net Worth service sector with below responsibilities:
• Sales and Product Development
• Customer Service and Relationship Management
• Banking operations, Credit Analysis and Administration
• Thorough knowledge of Retail Banking Products & Services with extensive Banking Industry knowledge.
• Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Strong leadership skills with demonstrated competencies in championing high performance management.
• A good understanding of Risk, Compliance policies and procedures.

The above positions are demanding roles for which the Bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please attach your resume as you apply for the position stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference.

To be considered your application must be received by Friday, 16th February, 2018. Only short listed candidates will be contacted.

NB: In the event that you are successful, we will require that you provide us with the following documents:

• National I.D.
• KRA PIN Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Certificate of Good Conduct (less than 5 Months old)
• Academic & Professional certificates, including official transcripts
• Certificates of Service as applicable

How to Apply
To apply for this job visit the recruitment portal: https://irecruitment.kcbbankgroup.com:8000/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService....

Country: 457 views

About the Role
Reporting to Head – Data Governance & Strategy, The Data Architect will be responsible for planning and designing conceptual structures and plans to meet the current and long-term enterprise requirements, as well as ensuring that the respective business, application, data and technology perspectives are in line with the bank’s data governance strategies, policies and standards. The role holder will also be required to interpret, use and apply information contained within the enterprise data architecture to inform a range of business improvement activities, particularly those involved in the implementation, design, development, enhancement and maintenance of ICT systems and business processes.

About the Person
Are you are a subject matter expert as far as data Architecture is concerned? Do you possess in-depth knowledge and experience across multiple technology platforms, business processes and enterprise architecture? Are you well experienced in the use of data modelling tools and languages? Then, this is the perfect opportunity for you to make use of your skills, experience and be part of groundbreaking & visionary thinking within a team that contributes to Data analytics strategies geared towards informing business decisions.

The Role
Specifically, the successful jobholder will be required to:

• Design logical and physical data structures that support the enterprise information requirements as well as analyze and align the enterprise data models with other business process.
• Define and maintain the data technology architecture to guide the selection and integration of data-related technology and to govern the flow of data within the enterprise systems and applications. Perform data warehouse architecture to capture the data transitions and snapshots in data warehouse systems for maximum usefulness and performance as well as the business intelligence architecture to govern the decision support framework and drive data mining, analysis, and reporting.
• Define and maintain the meta-data architecture that governs how meta-data is created, integrated, controlled and accessed and design enterprise taxonomies and namespaces to organize enterprise data.
• Define and maintain conceptual structures and plans to meet the current and long-term data requirements of the enterprise.
• Determine, document and assess the enterprise information needs from business, operational, compliance and regulatory perspectives.
• Share best practices, lessons learned and constantly update the technical system architecture requirements based on changing technologies, and knowledge related to recent, current and up-coming vendor products and solutions.
• Support strategic direction by drawing on information from multiple sources and using guidelines to analyze what information is important and how it should be used.
• Achieves results by overseeing tasks through to completion, working within agreed priorities, committing to achieving quality outcomes, and seeking feedback from supervisors to gauge satisfaction and seeks guidance when required.
• Support productive working relationships by building and sustaining positive relationships with team members, stakeholders and clients, and being responsive to changes in client and stakeholder needs and expectations.
• Display personal drive and integrity by taking responsibility for meeting objectives and progressing work, showing initiative to do what is required, and committing energy and drive to see that goals are achieved.

Skills

• Bachelor's Degree in information technology, engineering or related discipline.
• Expert knowledge across multiple technology platforms, business processes and enterprise architecture.
• At least 5 years’ experience in enterprise infrastructure or data design and planning and similar experience in application development or architectural design of enterprise application using key development tools and frameworks (Java, .net, PHP, JavaScript, HTML, CSS, UML, etc.)
• TOGAF certification will be an added advantage.
• Demonstrated experience in working with or leading a Service Oriented Architecture (SOA) integration environment.
• Strong background in understanding organizational resources, priorities, needs and policies, and use of the same in developing IT strategies and solutions.
• Excellent presentation, communication and negotiation skills. Communicates with influence, confidently presenting communications in a clear, concise and articulate manner, focusing on key points and using appropriate, unambiguous language, selecting the most appropriate medium for conveying information, and structuring written and oral communication to ensure clarity.
• Analytical with good project management and team leadership skills.
• Knowledge in the use of notable data management tools.

Competencies

• Leads from the front
• Delivers and owns results
• Values and respects others
• Drives innovation
• Fosters Communication
• Inspires trust and integrity
• Customer Centric

How To Apply
If you are confident that you fit the role and person profile, and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating “DA/SSD/2017” in the subject line by close of business on Friday 16 February 2018.

Country: 456 views

We are looking for a dynamic, talented and highly motivated person to fill the position of Sales and Marketing Analyst -Zurit. The successful candidate will help take our company to the next level. In this position, you will be part of a dynamic team of professionals who plan and implement our sales, marketing, and advertising activities. You should be familiar with analysis and market research, product and service promotion, and anticipation of customer behavior.

Responsibilities

• The sales executive will be involved in developing marketing strategies for the business and sourcing for prospective customers
• Taking the clients through the product until the execution of the sale
• He/she shall attend and represent Zurit in events held such as expos and sales activations
• Monitoring and analysing sales and market trends
• Identifying target markets and developing strategies to communicate with them
• Building market position of the business by locating, developing, defining, negotiating and closing business relationships with clients.
• Carry out product demonstration to clients and brief them about the benefits, location, prices and payment methods
• Carry out site visits to showcase the products to the clients
• Share a daily report on the achievements, products uptake, as well as any challenges encountered
• Carry out regional marketing campaigns for the business.
• Responsible for being a brand ambassador for the business involved and acting professional at all times
• Conduct market research and identify new opportunities.
• Gather and analyze consumer behavior data
• Generate reports on marketing and sales metrics
• Contribute to collaborative efforts and organize promotional events
• Coordinate with the marketing design and content teams to generate digital and print advertising material
• Maintain and update impeccable records of marketing metrics and results of past campaigns
• Monitor and report competitors’ marketing and sales activities
• Any other duties as may be assigned from time to time

Requirements

• Bachelor’s degree, minimum of Second upper
• Strong communication skills (both written and oral)
• Strong organizational and time management skills -ability to adhere to deadlines, multi-task and be able to prioritize.
• Computer skills - SAP & Microsoft Office is an added advantage
• Knowledge of purchasing /procurement practices and procedures will be an added advantage
• Ability to cope under pressure and work within a fast pace environment
• Ability to build relationships internally and externally
• Minimum of B+ in KCSE or equivalent

How to Apply
Apply for this job online via https://careers.cytonn.com/jobs/492

Country: 450 views

Job Type: Permanent
Job Category: Administration & Office Support

As a merchandise manager, you will support the company by executing business strategy to support long-term goals for the product categories to ensure global brand vision and corporate objectives are met.

He or she will report to the Business Manager Zurit.

Responsibilities

• Assists in developing the marketing strategy for the business
• Develop and implement visual merchandising strategy for displaying products
• Analyze sales trends and adjust product offering accordingly
• Review and evaluate customer demand, generates reports and analyze financial performance
• Initiate, monitor, and maintain company standards for merchandising, housekeeping, in-stock positions and customer service.
• Maintain an awareness of all product information, merchandise promotions, test merchandise and advertising.
• Build market network to maintain trend and product awareness
• Identify the products that maximize profitability/productivity and present those to Management in a clear and concise format
• Communicate the pricing strategies for the products to management to ensure we meet the business strategy as well as the targeted sales.
• Create seasonal forecasts,
• Manages the process with effective communication and action steps in order to achieve margin, profitability and inventory.
• Develop and Maintain Vendor Relationships
• Any other duty as may be assigned from time to time

Requirements

• Bachelor’s degree, minimum of Second upper class division degree. Bachelor’s Degree in Supply chain management is an added advantage
• Minimum of five years’ industry experience required either in the corporate environment, retail or real estate Industry.
• Must demonstrate strong skills in organizational development, personnel management, budget and resource development, and strategic planning
• Strong business acumen in channel distribution, net sales, margin, profit and inventory
• Should demonstrate ability to cultivate and manage productive relationships with team members, customers, other staff, and the community
• Demonstrate ability to express ideas clearly, verbally and in writing
• Strong computer skills, including high level of proficiency in MS Excel, PowerPoint, and Word
• Ability to work independently, problem solve, and be persistent
• Creativity, entrepreneurial, and a self-driven attitude towards work
• Knowledge of purchasing /procurement practices and procedures will be an added advantage.
• Minimum of B+ in KCSE or equivalent

How to Apply
Apply for this job online via https://careers.cytonn.com/jobs/490

Country: 488 views

As a Procurement Business administration intern, you will support the department by completing all administrative tasks, including setting up of the offices, organising the paperwork for each delivery consignment and completing as necessary. The candidate may be called upon to assist in purchasing, providing quotations and sourcing products within a strict deadline.

The position reports to the Business Administration Analyst - Zurit.

Responsibilities

• Handle incoming and outgoing correspondence and enquiries, taking action where required
• Contact management; Database management, Calendar management and planning e.g. meetings – ensure no crash on meetings within the business
• Liaise with customers and warehouse personnel with regards to Ordering
• Monitoring of emails to the department; Efficiency and response time, Respond to emails and calls on behalf of the department
• Contacting customers regularly to update them on orders
• Investigate any issues/discrepancies relating to invoices
• Keep track of quality, quantity, delivery times, transport costs and efficiency in the warehouse
• Liaise with logistic companies with sales orders, tracking and tracing deliveries
• Check and amend stock levels and stock control weekly/monthly in the warehouse
• Working as part of a team to deliver excellent client service
• Produce reports as and when required
• Partnerships and collaborations; Provide a list of all your new external contacts to Zurit on daily basis, attend meetings with external and or internal parties when called upon by department, Follow up on business closed by the business from your contacts
• Follow up on tasks assigned to members in business and external, Key activities, Coordination with other departments
• Any other duties as may be prescribed from time to time

Requirements

• KCSE B+ or equivalent
• Bachelor’s degree, minimum of Second upper
• Strong communication skills (both written and oral)
• Strong organizational and time management skills -ability to adhere to deadlines, multi-task and be able to prioritize
• Computer skills - SAP & Microsoft Office is an added advantage
• Knowledge of purchasing /procurement practices and procedures will be an added advantage
• Ability to cope under pressure and work within a fast pace environment
• Ability to build relationships internally and externally

How to Apply
Apply for this job online via https://careers.cytonn.com/jobs/487

Country: 404 views

Mobigrow program is a partnership between KCB and MasterCard Foundation. The program seeks to sustainably bank small holder farmers by offering them both financial and non-financial services. Reporting to the Monitoring and Evaluation Manager, the Communications Officer will facilitate and support all program communications with internal and external stakeholders within Mobigrow.

Responsibilities

• Develop and execute communication and marketing strategies and plans for internal and external stakeholders
• Provide editorial, strategic, creative and operational support to ensure communication is both influential, informative and builds brand reputation
• Manage PR and communications agencies and subcontractors
• Drafting, editing and distributing materials for the press
• Manage, update website content and maintaining social media activity
• Assist in the implementation of public affairs activity
• Compile and circulate electronic news summary and support in writing program reports
• Plan/create multi-media communication materials
• Maintain Library system for press cuttings, monitor cuttings and report

The Person
For the above position, the successful applicant should have the following:

• University Degree preferably in Communications, Public Relations, Journalism or a related field from an Institution recognized by Commission for Higher Education
• Masters Degree and/or Professional qualifications in related field will be an added advantage.
• Minimum of 3 years working experience having met below requirements:
• At least 3 years experience in Communication
• At least 2 years experience in Media Relations and Media coverage.
• At least 1 year experience in online communication and website content management
• Excellent communication skills both verbal and written
• Proficiency in the use of Information Technology
• Highly organized with great attention to detail
• Should have good relationship management skills

Only short listed candidates will be contacted.

NB: In the event that you are successful, we will require that you provide us with the following documents:

• National I.D.
• KRA PIN Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic & Professional certificates, including official transcripts
• Certificates of Service as applicable

How To Apply
To apply for this position log into the recruitment portal here https://irecruitment.kcbbankgroup.com:8000/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService....

Country: 461 views

The role holder will be responsible for supporting the delivery of Bancassurance business through facilitation of key duties in underwriting, handling queries from branches and adhering to the established SLAs and Memorandum of Understanding.

The Role
Specifically, the successful jobholder will be required to:

• Drive growth in Bancassurance business across the bank channels and identify opportunities for developing and deploying new products.
• Develop Bancassurance manuals, policies and procedures in terms of business operations as well as underwriting processes for motor and non-motor business.
• Analyze underwriting documents before they are submitted to insurance companies to ensure they are fully and comprehensively documented without loopholes.
• Ensure that all queries on technical insurance issues from customers are addressed promptly while providing technical guidance.
• Ensure adherence to the Bancassurance manual policies and procedures and implementing immediately any actions/deficiencies highlighted by the Compliance & Audit reports.
• Build relationships with Co-op Bank sales channels and support them to drive business with their customers and manage relationships with insurance companies to secure the best terms for Co-op Bank Group customers.
• Ensure compliance with Insurance Regulatory Authority requirements as well as internal Procedures and Policies.
• Train customers and Banks’ staff on underwriting/claim processes, requirements and procedures.

Skills
The successful candidate will be required to have the following skills and competencies:

• A Bachelor’s degree in a Business related field with a minimum of 3 years’ underwriting experience in insurance business or as an insurance officer in a corporate organization.
• A professional qualification in insurance will be an added advantage
• Knowledge of the basic principles and practices of Bancassurance.
• Strong business acumen and strategic thinking capacity with strong analytical and presentation skills.
• Ability to work effectively in a diversified set up and in a highly collaborative team environment.
• Proven ability to respond quickly, independently and appropriately to competing priorities under tight deadlines, excellent analytical, interpersonal, communication and advocacy skills.
• Knowledgeable in compiling data and preparing a variety of reports as well as ability to verify the accuracy of documents and information presented.

Competencies

• Leads from the front
• Delivers and owns results
• Values and respects others
• Drives innovation
• Fosters Communication
• Inspires trust and integrity
• Customer Centric

How To Apply
If you fit the profile, then apply today! Please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number UO/RBB/2018 as the subject of your email by 9th February, 2018.

Country: 434 views

Do you easily spot patterns, and have an extremely meticulous approach to work? If you have a highly analytical mind that can take complex ideas & break them down into logical steps and are passionate about data quality, then read on.

Reporting to the Head Data Strategy & Governance, the Data Quality Analyst will manage and oversee the development and operations of the data quality management system and coordinate the management of internal and external audit processes including maintaining global data quality standards. The role holder will also integrate the various internal processes within the bank and provide a process approach for project execution that will enable the bank to identify, measure, control and improve the various core business processes and ultimately lead to improved business performance.

The Role
Specifically, the successful jobholder will be required to:

• Support strategic direction by undertaking objective, systematic analysis and deduce accurate conclusions based on evidence.
• Identify problems and work towards resolving them by thinking laterally, and identifying and implementing improved work practices.
• Achieve results through follow-up of projects through to completion, monitoring project progress, managing priorities, committing to achieving quality outcomes, adhering to documentation procedures, and seeking feedback from stakeholders to gauge satisfaction.
• Support productive working relationships by building and sustaining positive relationships with team members, stakeholders and clients, and being responsive to changes in client and stakeholder needs and expectations.
• Display personal drive and integrity by taking responsibility for meeting objectives and progressing work, showing initiative to do what is required, and committing energy and drive to see that goals are achieved.
• Communicate with influence, confidently presenting communications in a clear, concise and articulate manner, focusing on key points and using appropriate, unambiguous language, selecting the most appropriate medium for conveying information, and structuring written and oral communication to ensure clarity.
• Incorporate the bank’s data quality management policies into the planning, building and running domains of enterprise IT, as well as conducting a monitoring role to assess adherence to the policies.
• Recommend corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures.

Experience
The successful candidate will be required to have the following skills and competencies:

• A Bachelor’s degree in information technology or information management. Possession of MBA will be an added advantage.
• Must have obtained quality oriented certification such as Certified Six Sigma Certification, Certified Manager of Quality, Certified Quality Auditor, Certified Quality Engineer, or Certified ISO 9000 professional (Foundation, Auditor, Implementer, Master). Any database administration certification will be an added advantage.
• At least five (5) years of quality analysis experience and/or relevant vendor certification.
• Demonstrated ability to manage complexity and multiple initiatives coupled with the ability to synthesize and analyze diverse data and information, develop and recommend strategies.
• Ability to think creatively with a strategic perspective, highly driven and self-motivated
• Analytical with good project management and team leadership skills.
• Excellent presentation, communication and negotiation skills.
• Knowledge in the use of notable data management tools.

Competencies

• Leads from the front
• Delivers and owns results
• Values and respects others
• Drives innovation
• Fosters Communication
• Inspires trust and integrity
• Customer Centric

How To Apply
If you fit the profile, then apply today! Please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number DQA/DG/ICT/2018 as the subject of your email by 9th February, 2018.

We are an equal opportunity employer.

Country: 470 views

Cross TV, an engaging, positive and progressive national general entertainment channel for young adults with the vision to expand internationally is recruiting. The Vision of Cross TV is to be the most influential platform for educating and empowering the youth to solve humanitarian issues in Kenya, in Africa and the whole world.
Established in 2017 we plan to operate a valuable portfolio of news, info and edutainment networks, significant television production operations. Cross TV is fully owned by the Kenya Red Cross Society (KRCS)

Reporting to the Head of Content, the Online & Social Media Editor will be responsible for the following:

• Participate in the development of digital strategy of the channel
• Lead the implementation of digital strategy
• Analyze digital media consumption of target audience, and proactively react on trends, digital needs both in platform and content point of view
• Ensure the extension of on-air TV contents on all digital platforms and manage online news coverage
• Take responsibility for the news areas of the website, ensuring consistent high quality, good writing, visuals and timely uploads
• Research and cover news stories, features, specialist interviews and other original contents
• Originate new ideas, and propose ways how to use social media platforms to inform and to engage target audience  Identify and deploy influencers to interact and engage with KRCS

Required Experience and skills

• 3 years of online news editing
• Graduate in journalism, communications or technology
• Comfortable with writing, journalism and technology
• A thorough knowledge of news and current affairs in the Kenya, Africa and internationally
• In depth and extensive understanding of news, a good instinct for a story, knowledge of visual layout, photography and video
• Experience and high-level interest in digital developments and trends
• Must be able to use a web publishing software
• Effective time management and organizational skills
• Strong social media skills.

How To Apply
Applicants should submit the following:

• A one page cover letter, explaining how your skills and experience apply to this role.
• A CV of no more than 3 pages, including the names of three professional references
• Please do not send copies of testimonials, certificates or any other back-up documentation.

Interested candidates who meet the above qualifications should send their applications clearly marked with the reference number to careers@redcross.or.ke addressed as below on or before 6th February 2018.
The Secretary General
Kenya Red Cross Society
P.O. Box 40712-00100,
Nairobi

Note: applications which do not meet the above requirements will not be considered. Only Shortlisted Candidates will be contacted.
Job disclaimer and notification:

Kenya Red Cross Society is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.

Country: 575 views