Mobile Support Officer – Card & E-Channels - Co-operative Bank

Main Details

Closing Date

Mar

20

The Role
Specifically, the successful jobholder will be required to:
  • Ensure that all systems used by the unit are properly managed and meet business needs as well as provide business reports at all times.
  • Establish and maintain sound backup and recovery policies and procedures.
  • Maintain the required system configuration and parameterization by ensuring that change control procedures are maintained as well as ensuring compliance to change process and sign-offs.
  • Engage in software installation, upgrades and system enhancements in collaborations with vendors.
  • Identify and fix technical problems associated with systems and system failure.
  • Ensure monthly review of passwords changes and removal and whether there are any sharing of passwords and access.
  • Ensure that policies, procedures and guidelines for information processing and outputs are well documented, details available and well understood.
  • Evaluate and assessment of technical requirements for systems implementation or requiring implementation.
  • Ensure that all risk management requirements within your remit are addressed and where necessary escalate through the available defined channels.
  • Implement and maintain database security measures as well as applications tuning and performance monitoring.
Skills
The successful candidate will be required to have the following skills and competencies:
  • University Degree in Computer Science, Engineering or related field from a recognized University as well as a certification in any of the following areas; Linux/IBM administration.
  • ITIL certification and experience in Omni Channels will be added advantage.
  • Minimum of 5 years working experience with at least 3 years’ experience in administering and developing mobile applications.
  • Good knowledge and understanding of mobile technologies and security as well as clear understanding of Devops, agile principles and SDLC.
  • Very strong analytical, presentation & problem-solving skills with the ability to work confidently on high priority problems and present technical ideas in a user-friendly language.
  • Detailed technical knowledge in IT, cards & plastics, e-banking and understand current trends.

How to Apply

If you fit the profile, then apply today! Please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number MSO/SSD/2018 by 20th March, 2018.

We are an equal opportunity employer.

Treat any job employment advert that requires you to send any money for "processing" as a scam. Do not apply or agree to send any money to any employer for any job application.

Job Details

Particular Details
Application Email jobs@co-opbank.co.ke
Job Location
Renumeration Ksh -
Vacancies Available -
Category ICT
Views 388 times
Job Tags

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