REF: SMDR/8/2018-SENIOR MANAGER- DEBT RECOVERY

The Job holder will be part of the banks senior management team, responsible for reviewing the Bank’s non-performing and distressed assets, and developing appropriate strategies to ensure timely remediation and recovery of amounts due hence minimizing losses to the bank. The individual will lead a sizeable team, engage with management and Board in delivering key results with minimal supervision.

Responsibilities
The Incumbent will report to the General Manager-Credit and will be responsible for:

• Recruiting, developing and guiding Debt Recovery and Remedial unit in reviewing all non-performing facilities and developing appropriate strategies to ensure efficient and cost effective recoveries.
• Recommending and implementing debt restructures/renegotiations where appropriate to return bad debts to performing book.
• Working with Business units and Credit Managers to promptly remediate any weaknesses identified on the portfolio to reduce events of default.
• Providing appropriate inputs to Board and Management Committees to ensure identified gaps in the lending process are addressed.
• Working with legal team to drive appropriate legal recoveries options and ensuring the due procedures are adhered inorder to avoid potential litigation risk or adverse publicity.
• For cases in court, ensuring the relevant evidence in support of the Bank’s case is properly documented and representing the Bank as a witness as and when required.
• Planning and closely coordinating the Debt Recovery process with various stakeholders, including Lawyers, evaluators and auctioneers amongst others.
• Providing periodic reports to Management and Board Committee’s on the Recovery Status of non-performing portfolio, with clear recommendations on the way forward or closure.
• Liaising with the Head of Credit and Finance to ensure provisions held against bad & doubtful debts are adequate and in compliance with the Prudential Guidelines and IFRS9 requirements.Providing input in loan product development and portfolio quality through regular feedback on learning points to avoid underwriting bad credits.
• Periodic training of staff on matters relating to non-performing assets.
• Keeping  abreast with and proactively acting on market developments that may adversely impact on the banks success to recover loans.

Qualifications

• Bachelor’s degree in any business related field.
• Professional qualifications/certifications in CPA/AKIB/Loan Management etc will be an added advantage.
• Masters in a business related field such as Strategic Management, Economics, Finance, and Operations etc.
• At least 4 years’ experience at managerial level, with board reporting responsibilities.
• Thorough understanding and practice of CBK guidelines and IFRS9 requirements.
• Experience in handling complex corporate recovery cases including receiverships, arbitrations and re- negotiations.
• Legal background will be added advantage.

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Responsibilities
Specific key responsibilities for the role include:

• Act as an effective leader and ambassador for the organization
• Articulate a compelling short- and long-term vision for the development of the school’s culture and student program;
• Drive the development of an exceptional teaching team including through coaching teachers through observation and feedback;
• Set and model a consistent tone of highest expectations, joy, and growth mindset among staff and students alike
• Collaborate with fellow School Leaders in the network to continuously develop and improve the Nova education model across schools
• Develop and strengthen partnerships with other schools and organizations to provide enriching academic and extracurricular opportunities for students
• Lead key school rituals as needed to model and ingrain culture
• Quickly identify and respond to classroom/school culture or behavior issues
• Partner with parents and other key community stakeholders to build the Nova Pioneer brand
• Plan and lead school staff meetings

Qualifications

• You have 7+ years of experience in a rigorous, high-expectations school setting including instructional leadership roles (e.g., deputy headteacher, teacher coach, etc.). Experience as a headteacher is highly valued but not a prerequisite.
• You are widely recognized as a highly effective teacher and can model what great, inquiry-based teaching looks like. If you don’t have teaching experience, you are instructionally passionate and have a desire to learn and entrench yourself in the Nova approach to teaching and learning.
• You are excited about your own professional development, always seeking out opportunities to grow, whether by asking others for feedback, forming communities of learning with other school leaders, or seeking out training
• You have a track record of improving other people’s performance through coaching, building uncommonly strong relationships, developing creative training sessions and sharing feedback
• You have an exceptional ability to think strategically and yet you sweat the small stuff—people see you as unusually detail-oriented and conscientious
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback
• You have a desire to further develop your leadership skills and apply them to transform the lives of African youth

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Reporting to: VP, Research and Procurement

The New Product Introduction Manager will lead and manage the launch of new Sun King products globally. The role will involve both planning and execution of new product pilots and launches across multiple geographies whilst working closely with cross-functional teams. Greenlight Planet offers numerous opportunities to our staff to grow professionally. This role will have exposure to all of the company’s core departments and regularly interact with Greenlighters across all levels, from field sales executives to heads of departments.  We are looking for a strong performer who is innovative by nature, entrepreneurial and excited for the opportunity to progress in a high-growth business.

Responsibilities

• Develop full-scale comprehensive product launch plans with clearly defined scope, tasks, key results, timelines and resource requirements
• Closely monitor and share reports on the progress of product launches with the relevant stakeholders
• Support cross-functional teams in the timely execution of new product launches
• Effectively manage issues and risks associated with product pitching and launches.
• Work closely with the Marketing team to collect feedback on products from the customers and sales teams
• Closely monitor product lifecycles and provide input on overall performance of the product portfolio and new product enhancements.

QualificationsThe ideal New Product Introduction Manager has:

• A Bachelor’s degree in Engineering or Sciences from a Premier institution. Certification in Project Management is an added advantage.
• Exceptional project management and organizational skills; with an innate ability to work with various stakeholders across multiple geographies
• At least 5 years’ cumulative work experience in a Project Manager/Project Coordinator role within a multinational setting
• Strong presentation, reporting and communication skills, both written and verbal
• The ability to work independently, with limited day to day supervision to achieve established goals.
• Good analytical and problem-solving skills.
• The ability to deliver top quality work within strict timelines

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.  If this sounds like you, we would love to hear from you.

Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.

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APHRC seeks to recruit a Researcher with expertise in nutrition to work in the Maternal and Child Wellbeing Unit within APHRC’s Research Division. This is an opportunity to join an existing research group dedicated to research in maternal and child health and nutrition.

Responsibilities

• Lead and contribute to proposal development
• Engage in evaluations of interventions with young children and families
• Lead and contribute to the design of scientific research and training tasks within the Unit
• Lead and contribute to the implementation of nutrition and other related projects. Tasks include project design and activities related to project management such as field work and data management
• Contribute to scientific writing and production of donor reports
• Supervise and mentor junior research staff at the Center; and,
• Lead in policy engagement and dissemination of research findings to appropriate audiences.

Qualifications

• PhD in Nutrition, Public Health; or closely related fields
• Strong writing skills and good record of publications on relevant areas in sub-Saharan Africa
• At least three years post-doctoral experience in research in Maternal Infant and Young Child Nutrition (MIYCN)
• Experience in developing proposals and attracting research grants, particularly in MIYCN
• Demonstrated experience in managing research teams and partnerships
• Proven experience in conducting household surveys
• Strong quantitative skills (managing, analyzing and interpreting data), with extensive familiarity with quantitative statistical packages (e.g. STATA, SAS or SPSS); and
• Computer literacy in Microsoft packages (e.g. MS Word, MS PowerPoint and MS Excel)
• Rank is open and successful candidates may be appointed at Associate (3-5 years), Research Scientist (5-8 years) or Senior Research Scientist (10+ years) levels depending on experience and track record.

Desirable:

• Expertise/experience in Maternal, Newborn and Child Health (MNCH) and Early Childhood Development (ECD) will be an added advantage
• Experience and familiarity with a diverse set of health and social science data sets
• Expertise in qualitative methods, including familiarity with qualitative analysis software packages (e.g. NVivo)
• Excellent interpersonal and organizational skills and ability to work in a culturally diverse team.

This position comes with an attractive, internationally competitive remuneration package including employer paid medical, travel and life insurance cover. Allowances toward in-relocation (for those recruited from outside Kenya), and dependents’ education are provided. Preference will be given to nationals of sub-Saharan African countries.

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The post holder will be based in Nairobi, but will work intensively with other national and international partners of the ‘Complex Urban Systems for Sustainability and Health (CUSSH)’ project.  The CUSSH programme will deliver strategically vital global research on the complex systemic connections between urban development and health. We will conduct transdisciplinary research and improve capacity to enable the far-reaching transformation of cities needed to address vital environmental imperatives for population and planetary health in the 21st century. We will use cutting-edge science and systems-based participatory methods to articulate visions of development, help shape policy decisions, and accelerate the implementation of transformational changes for health and sustainability in low, middle and high income settings. These changes will maximize the health and well-being of current and future populations by harnessing the health co-benefits of sustainability policies, and minimizing potential adverse consequences of global technological, environmental and social change. Within the CUSSH project, the post holder will work on participatory system dynamics modelling in Kenya.

The CUSSH work entails in-depth, iterative and long-term engagements with selected cities. These engage-ments are interventionist – in each setting the research team will work with multiple local stakeholders both to provide evidence aimed at giving greater weight to health and sustainability considerations in policy decisions and to establish a participative method of stakeholder engagement aimed at more integrated thinking on aligned solutions. We have agreement to study Nairobi and Kisumu as well as partner cities in the UK, China and France. These cities have been chosen to exemplify differing imperatives, demands and opportunities in contrasting set-tings of socio-economic development and socio-political environment.

In each city we propose a process in which a range of stakeholders are brought together to consider, decide on and help implement the transformative changes needed to meet local and global health and sustainability objectives. They will be informed by evidence on the impact of alternative policy options from other research streams of the CUSSH project. For our engagements, we will use participatory system dynamics and will build qualitative and quantitative models. We will explore the effects of suggested policies including unintended consequences, trade-offs and synergies across sectors, help cities to implement systems thinking and analyse this implementation and the changes their decision-making.

Responsibilities

• Execute qualitative and quantitative system dynamics modelling
• Support in developing and designing of high quality research into the complex system that relates to ‘urban sustainability and health’
• Adapt and develop existing systems dynamic methodologies
• Organizing and coordinating workshops and trainings
• Mobilize and sensitize key stakeholders about research projects
• Participate in scientific writing and research proposals development
• Prepare regular field and project reports
• Participate in dissemination of research findings
• Perform other duties as may be assigned by the supervisor.

Qualifications

• At least a Masters in any of the following areas: Public Health, Economics, Sociology, Biological Sciences, Applied Statistics, Development Studies or related disciplines
• Training in System Dynamics modelling is required
• At least 3 years’ experience preferably in a systems dynamic modelling and research setting
• Demonstrated experience using systems dynamics software (STELLA, Vensim, or relevant modelling software) is required
• Good computer literacy and knowledge of multiple statistical and/or qualitative software packages such as Stata, SPSS, NVivo or ATLAS.ti;
• Experience conducting workshops and trainings
• Experience in group model building (participatory modelling)
• Well-developed management and negotiating skills
• Ability to analyse and write up reports
• Ability to present complex information effectively to a range of audiencesAbility to develop and maintain relationships across a wide range of stakeholders
• Excellent oral and written communication in English and at least one International language
• Ability to work independently, set priorities, juggle tasks and meet tight deadlines.

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The People Division Director’s responsibilities would include, but not be limited to:

Strategy & Vision

• Together with country leadership, set and steer the course for the 5 – 15-year vision.
• Run annual goal setting and planning processes for all people-departments. Ensure annual plans align with the long-term vision and targets.
• Measure progress against goals, regularly report on progress, and hold the team accountable for prioritizing and delivering results in key strategic areas.
• Help our people departments scale service provision to more staff while maintaining the same departmental headcounts, improving the division’s impact to serve roughly 3,000 staff members by 2020.
• Hold the Kenya program accountable to meet career promises to all staff – work that is connected to our mission, career growth opportunities, fair compensation.
• Overall, make One Acre Fund Kenya a great place to work.

Communication

• Proactively and effectively communicate up to country leadership, down to departments, and across to other sets of leaders.
• Set agenda and facilitate regular People Division Meetings, engaging departments with one another’s work, assuring that everyone is moving together reinforcing efforts.
• Ensure People Departments are collaborating effectively with individuals, teams, and divisions outside of the people division. Set-up appropriate systems of communication to keep everyone moving together.
• Participate in global people work and collaborate with other country programs.

Management & Training

• Serve as direct management line to key people departments in Kenya. These include Human Resources, Corporate Operations, Training, and People Analytics. Management will include oversight, weekly reporting meetings, performance reviews and development, strategic direction and support.
• Ensure that all staff receives effective mentorship to promote career growth.
• Work with training department to run major staff training across the entire team.
• Personally lead training sessions for senior staff members.

Team & Culture

• Serve as a leader and role model to the Kenya team at large. Live the One Acre Fund values, role model a sustainable life set-up, invest in people, engage with the team.
• Lead diversity and inclusion work for the Kenya program. Identify high-impact initiatives, prioritize, and measure results.Manage and create feedback channels to ensure all staff groups can be heard and receive clear communication from country leadership.
• Keep pulse on team feedback, concerns and upcoming events that might destabilize and create turmoil.
• Actively contingency plan and mitigate pre-identified ‘hot spots’ or risk areas that could destabilize staff or operations.

Execution of Strategic Initiatives

• Set strategy and personally oversee key strategic initiatives within the Division. Initiatives may include: diversity and inclusion efforts, senior staff hiring, manager quality improvements, integrating data into People Division decisions.
• Set KPIs and metrics to measure success.
• Regularly solicit feedback from the wider team and other departments.
• Carefully optimize current staffing structure to ensure we have the right people in the right roles; proactively plan for future staffing.

Oversee Day-to-Day Execution

• Ensure that everything the People Division does is executed to world-class standards.
• Oversee smooth execution of existing HR and staff support systems and processes.

Spending and Budgeting

• Participate, together with departments, in annual budgeting process; anticipate spending for the year based on annual plans.
• Regularly review actual spending against planned spending. Keep all departments operating to maximum efficiency and within planned budget.

Outside & External

• Host key external visitors and donors to One Acre Fund.
• Research and understand key best practices in functional work areas at other organizations.
• Think strategically about potential partnerships and learning opportunities from other organizations.

Career Growth and Development
One Acre Fund invests in building management and leadership skills. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions. This results in fast career growth for our staff.
Qualifications

We are seeking an exceptional professional with 5+ years of work experience and ideally a demonstrated passion for international development. Candidates who fit the following criteria are strongly encouraged to apply:

• Strong work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience, e.g. starting a field program in a developing country, leading a conference, starting a business, solid Volunteer Service Organization accomplishments (VSO, Peace Corps, JICA, etc).
• Leadership experience at work, or outside of work.
• Humility. We are looking for passionate professionals who combine strong leadership skills with patience and a humble approach to service to join our growing family of leaders.
• A willingness to commit to living in Kakamega, Kenya for at least two years – this is a long-term, career-track role. The ideal candidate will have at least one year demonstrated experience working in the developing world, although this is not a strict requirement.
• Language: English required in Kenya. Swahili-speakers strongly encouraged to apply.

Preferred Start Date: 2019
Compensation: Commensurate with experience
Benefits: Health insurance, immunizations, flights, room and board

Sponsor International Candidates: No, national applicants only.

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Reporting to the Head of Insurance Operations & Support Service, KCBIA the position will be responsible for the overall Claims strategy and ensuring all operations are in compliance with the Insurance Agency’s policies and procedures and regulatory requirements.

Responsibilities

• To develop and lead the implementation of the Claims strategy in line with the overall KCBIA Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Management and preparation of annual Claims department plan and budgets. Provide strategic leadership to the Claims team and ensuring they deliver as per set standards.
• Managing the end to end claims process from processing to settlement within the set guidelines and policy.
• Act as an Insurance claims specialist/point person to key/strategic customer relationships/ internal stakeholders, and provide requisite advisory support.
• Champion the delivery of excellent customer service and utilize customer feedback to evaluate operational success and to initiate process or service improvements.
• To build and maintain collaborative and strategic relationships with relevant people in the industry, customers, regulators, KCB Group and other stakeholders, to ensure efficient delivery of business solutions.
• Ensure claims terms and conditions are strictly adhered to in the underwriting process of business as per IRA guidelines
• Ensure that all documentation in the claims are correctly issued and dispatched.
• Manage difficult claims and complaints and ensure they are amicably concluded
• Continually review the Claims processes and recommend measures to improve efficiency.
• Ensure compliance with company policies, procedures, regulatory requirements and risk management for all claims operations under their management.
• Maintains a detailed and current understanding of the Insurance industry; (at a macro, current market structures, trends; enabling technologies regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
• Preparation of monthly management reports as required.
• Lead, motivate, and continuously develop a credible high performing team.

Qualifications

• Have 4-6 years’ experience in a busy in Claims Management, and three (3) of which must be at management level in the insurance industry preferably within an insurance intermediary
• Experience in Bancassurance is preferred.
• Have appreciation and operating knowledge of the general insurance industry (especially operating dynamics of East Africa), market and global trends as well as challenges
• Have extensive knowledge of statutory and regulatory requirements processes, procedures and operations of insurance companies and brokers.
• Excellent written and verbal communication skills, with the ability to effectively collaborate with other departments/stakeholders in the successful resolution of operational issues.
• Demonstrable cross-cultural, people and relationship management skills, interpersonal skills, networking and negotiation skills, with ability to lead a team and foster a cohesive working environment.
• Highest standards of personal conduct, professional performance and business ethics

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 3rd August, 2018.

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

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Reporting to the Senior Manager, Channels Support, the job holder will be responsible for ensuring that all digital channel systems that are deployed in the bank are properly managed and supported to provide high availability and exceptional customer experience on 24/7 hour basis.

Responsibilities

• Maintain an efficient Card Management System.
• Deliver quality service to both internal and external customers and provide high system availability of systems at all times.
• Provide operational assistance and guidance in IT related areas to the Card Centre team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD).
• Provide leadership to KCB CARD-IT team and prepare duty schedules.
• Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
• Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
• Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
• Ensure 24*7 availability of the card systems as required by users.Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.

Qualifications
For the above position, the successful applicant should meet the following criteria:

• A Bachelor's degree in IT related field from a reputable and CUE recognized University.
• Professional IT qualifications in one or more of the following: ITIL, Linux, Prince2, programming, DB Administration
• A minimum of 4 years’ experience in a relevant IT field; including at least 3 years’ experience in support of Card, ATM, POS and agency banking technologies.
• Hands-on experience and understanding of Card Payments and Interfaces (ISO8583, PCIDSS).
• Knowledge of IT Banking Systems Implementation & Capabilities.
• Working knowledge of Database management systems, solutions and administration
• Working knowledge of networking technologies and solutions will be an added advantage.

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Wednesday 25th July, 2018.

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

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Reporting to: Special Projects Manager

We are seeking an individual who is dynamic by nature and passionate with a track record of delivering results to join our Enterprise Team. He/she will be responsible for ensuring identification, facilitation and execution of sales opportunities within current and new SME clients in order to maximise sales and growth of revenue for Telkom within the appointed area.

Responsibilities

• Translate business requirements to System/Functional requirements, and pass these to Application Developers.
• Assembling of data and verification of its integrity.
• Ensure the migration project is done competently and targeted towards improving customer experience.
• Regular tracking and reporting on projects.
• Ensure regular monitoring of customer satisfaction within the agreed objectives.
• Define and monitor operations and administration within department and externally.

Academic/ Professional Qualifications

• Business degree preferably in Economics, Statistics, Actuarial Science or Engineering.
• 3-5 years’ experience in a similar position

Professional Skills

• Excellent analytical and specification skills
• Good understanding of corporate governance processes
• Deep familiarity on use of spreadsheets
• Strong understanding of financial capital and cost accounts
• Personal effectiveness and credibility
• Assertiveness.
• Efficient and results oriented
• Strong organization, presentation and communication skills
  

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